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    VGN-FZ21E VGA Problem

    Discussion in 'VAIO / Sony' started by Siauka, Jan 3, 2010.

  1. Siauka

    Siauka Notebook Enthusiast

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    Hi

    I have Sony VAIO VGN-FZ21E, after some time it started to freeze periodically with any reason at any time. One day it got problem that I can't install video driver because after that windows wont start at all and another interesting thing that in bios screen I see white vertical stripes anywhere else it's ok , any ideas?

    Tested on Windows 7
     
    Siauka, Jan 3, 2010
    #1
  2. ScuderiaConchiglia

    ScuderiaConchiglia NBR Vaio Team Curmudgeon

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    You most likely have an NVIDIA video chip. And it has failed. There was an issue with these chips and Sony has extended the warranty for any machine affected by this issue. Look around here for some other threads on the subject and contact Sony to arrange for a free repair.

    Gary
     
    ScuderiaConchiglia, Jan 4, 2010
    #2
  3. Siauka

    Siauka Notebook Enthusiast

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    Yes you right I got NVIDIA video chip, thanks at least now I know what to do :)
     
    Siauka, Jan 4, 2010
    #3
  4. gary_hislop

    gary_hislop Newbie

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    Hi Siauka,
    I have the same problem and the same laptop as you, I have called Sony but they are not going to fix it because they said it is not in the warranty period. Can you give me any advice or help with this, what did you do?
    Many Thanks
     
    gary_hislop, Aug 9, 2010
    #4
  5. ScuderiaConchiglia

    ScuderiaConchiglia NBR Vaio Team Curmudgeon

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    ScuderiaConchiglia, Aug 9, 2010
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  6. g-whizz

    g-whizz Newbie

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    Hi, I just signed up to this site just to ask this very question! I am so relieved to find out that its Sony's problem. I was at my wits end when I found my FZ21E messing up more and more often. But now I know thanks to this forum.
    Thank you so much!
     
    g-whizz, Aug 10, 2010
    #6