The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    VGN-Z21VN - problems with WWAN after Windows 7 64bit update

    Discussion in 'VAIO / Sony' started by Krytten, Nov 19, 2009.

  1. Krytten

    Krytten Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Hi, please treat me gently as this is my first post, although this forum has been a great font of knowledge :)

    I have done a clean install of Windows 7 64-bit informed by Firestone and others on this Forum. Everything works well - in fact arguably better in terms of functionality of Stamina/Speed switch - with one exception.

    I have not been able to install the WWAN successfully. I have tried a number of times to uninstall and reinstall the drivers from links on this site and also even tried the Sony EU support site Windows 7 drivers with no luck. I have tried asking windows to search for the best driver with no luck. Globetrotter Connect has installed correctly, as far as I can see, but just doesn't pick up the WWAN card. Getting very frustrated :confused:

    Would really welcome any suggestions or assistance...

    Krytten
     
    Krytten, Nov 19, 2009
    #1
  2. Krytten

    Krytten Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Is anyone out there? Help please...
     
    Krytten, Nov 19, 2009
    #2
  3. Krytten

    Krytten Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Is anyone out there? Help please...
     
    Krytten, Nov 19, 2009
    #3
  4. Krytten

    Krytten Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Is anyone out there? Help please...
     
    Krytten, Nov 19, 2009
    #4
  5. poisonjam

    poisonjam Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    Never fear!

    I too had exactly the same problem - turns out you need to install VAIO Smart Network 3.0 in order to "turn-on" the WWAN modem so you can use it. Smart Network 3.0 allows you to turn on or off other network devices as well i.e. WiFi and Bluetooth from the desktop. Once installed make sure Wireless WAN is switched on. Then run the Globetrotter software and bingo no more "device not found".

    It can be downloaded from here:

    http://support.vaio.sony.eu/computi...p&m=VGN-Z51WG_B&ip=Preinstalled_Utilities.htm
     
    poisonjam, Nov 22, 2009
    #5