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    Vaio Laptop cannot run recovery wizard (Win 10)

    Discussion in 'VAIO / Sony' started by kento1, Oct 22, 2015.

  1. kento1

    kento1 Newbie

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    I updated to windows 10 on my Sony Vaio fit 13a SVF13N25CG (running Windows 8.1 when bought) yesterday. And I updated by following the instructions from sony.

    After updated, I wanted to clear all data on my notebook, so I executed windows 10 factory reset (didn't use the factory reset provided by Vaio). So all the pre-installed programs, including Vaio care, are lost. I just want to reset the notebook to the situation when I bought it. However, when I executed Vaio recovery solutions and try to "started recovery wizard" -> "skip rescue", a error 393 appeared (An error occured while executing an application).

    What can I do to solve this problem? I just want to reset my notebook to its factory setting (same as when I bought it).

    btw, I made a recovery usb using vaio care before I carried out factory reset. But it didn't work under the rescue mode of Vaio (same as the error 393 memtioned above, to "started recovery wizard" -> "skip rescue", a error 393 appeared).

    Thank you for help~
     
    kento1, Oct 22, 2015
    #1