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    Vaio sound problem caused by firmware?

    Discussion in 'VAIO / Sony' started by VGNT350P, Mar 21, 2007.

  1. VGNT350P

    VGNT350P Newbie

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    No sound is being played with video.

    WMP will not play music and states, "Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly."

    The external sound controls do not seem to be recognized by the computer.

    Spoke with Sony and was told if it is not a driver problem then probably firmware.

    Any help or direction to fix the problem would be gretly appreciated.
     
    VGNT350P, Mar 21, 2007
    #1
  2. azntiger1000

    azntiger1000 Notebook Deity

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    Which Sony laptop do you have?
     
    azntiger1000, Mar 21, 2007
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  3. VGNT350P

    VGNT350P Newbie

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    vgn-t350p is the model.
     
    VGNT350P, Mar 21, 2007
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  4. VGNT350P

    VGNT350P Newbie

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    Windows does not see the audio device.
     
    VGNT350P, Mar 21, 2007
    #4