Volume and Multimedia Keys are not working CS Windows 7

Hi everybody,

I know this problem is quite common but I just could not get multimedia keys and volume keys to work (the ones above the F keys, next to the power button)

I have just upgraded my VGN-CS11S/Q to Windows 7 - 64 Bit. I have updated the FEPD driver via windows update, and installed the utilities in following order:

Sony Shared Library
[reboot]
Vaio Event Service
[reboot]
Setting Utility Series
[reboot]
[reboot]
[reboot]

but no luck. Than, I have reformatted the system (actually, I have restored the image file, but is was a clean installation without any utils / drivers anyway) and installed the utilities in another order as follows:

Vaio Event Service
[reboot]
Sony Shared Library
[reboot]
Setting Utilitiy Series
[reboot]

still no luck. FN keys does work, and little OSD screen comes up as well when I use FN + volume up - volume down keys. But multimedia keys and volume keys (which is the one with lights) insisting on not working. Any solutions?

 

What drivers are needed to activate the blue buttons?

 

this is the correct order:
remove
event service
sony shared library
vaio setting utility

and install :

1- ftp://ftp.vaio-link.com/PUB/VAIO/ORIGINAL/SFEP_DRIVER_SONY_8.0_10Q1_O_7_8.0.1.1.ZIP

2- ftp://ftp.vaio-link.com/PUB/VAIO/ORIGINAL/SONY_SHARED_LIBRARY_5.4_5.4.0.05200.ZIP

3- ftp://ftp.vaio-link.com/PUB/VAIO/ORIGINAL/SETTING_UTILITY_SERIES_5.0_5.0.0.07300.ZIP

4- ftp://ftp.vaio-link.com/PUB/VAIO/ORIGINAL/VAIO_EVENT_SERVICE_5.0_D_5.0.0.08180.ZIP

 

Thanks a lot for the info Hamud, I did as described but not worked. I think I will restore from the image again and install the utilities in the order you described. By the way, my windows 7 is 64 bit, is there any difference for the utility / service files for x86 and x64 systems?

 

no all these files for both 32/64

to install the first file do this :
1-right click on .inf file

2-click install

and then install 2-3-4 in the same order

Btw what is your model ?? and bios version ?

 

About the first file, I have tried that but it returns: "The INF file you tried to install does not support this installation method". so I have installed it via device manager.

My laptop is: Vaio VGN-CS11S/Q and my bios version is: R0290Q2. I have just updated it to the most recent version in order to have VT-x support.

Do you think that it would worth to try restoring from a clean installation image, because I have tried to install the utilities in given order but still no luck.

 

BTW, just out of curiosity, what does these individual applications do?

 

2- to enable brightness change

3-setting utility :to enable vaio color setting and fn keys and battery care to work

4- to enable fn key and key volume to work and appear on the screen ( but need 2 and 3 to work well )

-------------------------------------------------------
i advice you to reinstall the win and install all driver in this order :
1. Audio Driver

2. Bluetooth Driver

3. Chipset Driver

4. Memory Stick

5. Memory Card Reader/Writer

6. Modem

7. Network

8. Video

9. Wireless LAN and anyyyyyyyyyyy driver other sony speical

10.Non Raid Driver and Sata Driver Patch


11. SFEP 8.0.1.1

12. Sony HDD Protection Driver (Easy: just right click
shpf.inf and choose 'Install')

13. Sony Shared Library (resrart need)


14. Notebook Control Device

SETTING_UTILITY_SERIES and it's update (restart Need)

14. Sony Notebook Utilities

ISB utility
VAIO Event Service 5.0
Vaio Control Center
VAIO POWER MANAGEMENT 4

 

Hi again,

I have restored the win from image file, installed the necessary drivers / utilities in following order:

GPU driver
Non-Raid driver and SATA driver patch
Sony Shared Library
Setting Utility Series
Vaio Event Service
Vaio Control Center

All other drivers are either are not necessary, since Win 7 is automatically recognizing them or I could not find them from Vaio Support pages (such as ISB utility, HDD protection drive etc.)

but still shiny lights aren't up.

 

Hi, please reinstall win 7 with the following order. please omit some if your system doesnt support it (i.e.Protect Suite QL only applicable to models with Fingerprint Sensor)

For Windows 7 clean install:

Please install the following:

1. Graphics Driver.

Note: For models equipped with NVIDIA graphics card, please skip this.

2. Audio Driver

3. Audio HDMI Driver

4. Wireless LAN Driver

5. Ethernet Driver

6. Bluetooth Driver

Note: After executing the installer, please manually install the setup.exe in Upgrade\Drivers\Broadcom

7. TPM Infineon

8. SD Card Driver

9 Memory Stick Driver

10. CF Card Driver (only applicable to models with CF Card slot)

11. Fingerprint Driver (only applicable to models with Fingerprint Sensor)

12. Pointing Driver

13. Protect Suite QL (only applicable to models with Fingerprint Sensor)

14. Sony Programmable Input/Output Controller (SPIC) Driver

15. Sony Firmware Extension Parser (SFEP Driver)

16. Sony Shared Library

17. Setting Utility Series

18. VAIO Event Service

19. VAIO Control Center

20. Battery Checker

21. VAIO Launcher

22. VAIO Mode Switch (for VGN-SR models only)

23. VAIO Power Management

24. VAIO Location Utility

25. VAIO Update

26. VAIO Smart Network

feedback please.

 

Hi, I did as follows:

1. Graphics Driver. / I have an Nvidia GPU, skipped

2. Audio Driver / Skipped, already recognized.

3. Audio HDMI Driver / Skipped, no HDMI port.

4. Wireless LAN Driver / Skipped, already recognized

5. Ethernet Driver / Skipped, already recognized

6. Bluetooth Driver / Skipped, already recognized

7. TPM Infineon / Skipped, do not have such hardware

8. SD Card Driver / Skipped, already recognized

9 Memory Stick Driver / Skipped, already recognized.

10. CF Card Driver (only applicable to models with CF Card slot) / Skipped, no CF card reader

11. Fingerprint Driver (only applicable to models with Fingerprint Sensor) / Skipped, no fingerprint reader

12. Pointing Driver / Skipped, already recognized

13. Protect Suite QL (only applicable to models with Fingerprint Sensor) / Skipped, no fingerprint sensor

14. Sony Programmable Input/Output Controller (SPIC) Driver / Skipped, cannot find it on device manager.

15. Sony Firmware Extension Parser (SFEP Driver) / Updated via Windows Update

16. Sony Shared Library / Installed

17. Setting Utility Series / Installed

18. VAIO Event Service / Installed

19. VAIO Control Center / Installed

20. Battery Checker / Skipped, do not need this one.

21. VAIO Launcher / Skipped, no such software for particular model (CS11S)

22. VAIO Mode Switch (for VGN-SR models only) / Skipped, different model (CS11S)

23. VAIO Power Management / Skipped, not related to the problem.

24. VAIO Location Utility / Skipped, no such software for particular model (CS11S

25. VAIO Update / Installed

26. VAIO Smart Network / Installed

Still, no light, no reaction. I am beginning to lose hopes...

 

back again ,
i just realized that for Cs model you need to update your VGA driver to this
http://download.sony-asia.com.edgesuite.net/vaio/downloads/355003/EP0000208301.exe

and your Audio Driver for this one
ftp://ftp.vaio-link.com/PUB/VAIO/WIN7UPGRADE/7UPG_AUDIO_DRIVER_REALTEK_6.0A - 6.0.1.5886.ZIP


and then install reinstall these files :

16. Sony Shared Library / Installed

17. Setting Utility Series / Installed

18. VAIO Event Service / Installed

 

thanks a lot for your efforts, I am going to try this in the morning and post back the results. It is really a pity to have to go all through these painfull process for such simple thing. Sony really should find a solution for that.

 

Done that as well, still no response. I give up, I will use the laptop without it. It is really a shame since Sony claims that my model is fully compatible with Windows 7, I wonder how the understand the consept of being "Fully compatible"... Thanks to everybody who tried to help, especially to you Hamud.

 

i'm sorry man , I give up too , i don't know what about SONY "LIKE NO OTHER "
,, and they can't make universal driver for all models to support FN function like other laptops companies :S

 

from Sony support:

For Clean install of win 7,

......Sony Notebook Utilities

* Installs the VAIO software component required for Function keys operation.
* Note: Even after installing this file, the Brightness, Monitor Output and Zoom Function keys may not work.


Looks like i will have the same problem too if I will upgrade our CS.

 

you can consider yourself lucky, I have sent 3 e-mails to the Sony support, they did not replied even slightly. really rubbish...

 

After a year with the CS, Im not lucky with it. .

 

what kind of problems did you had so far? I have my processor fan changed once, since it was making some weird noise. Now the gpu fan doing the same thing, it needs to change. I am waiting for the warranty period to finish, than I will disassamble the laptop and change the fans myself with a quality one. And you can add the multimedia keys problem. I was going to get an Acer Aspire instead of this one, guy on the computer shop tricked me. I have an old Aspire on my home, did not create even a slight problem yet.

I think I will go for an Aspire or Dell next time...

 

Poor quality control especially the fan. Believe it or not, the CS is a failed product. The only thing i like in CS like other VAIOs is its paint (especially the word VAIO on its lid). nothing else. I think its better not to disassemble your CS, read this. check sony's website in your respective region.

Im here at my home country for the holidays. Last week, we bought the pink VAIO CW for my sister. All I can say is the CW have made me forget Sony releasing the CS. Ive finished a clean install of win7 on the CW, everything is working great. If only my sister is willing to swap her CW to my boring looking lenovo.

 

Hello.

In case you've not solved this problem, try to install the Synaptics Touchpad drivers.

I spent one weekend testing different driver install "modes" (order of install, driver version, etc), I gave up on this. One week later, being forced to install the touchpad drivers because the W7 one doesn't provide scroll, the touch buttons came to life.

Note: The W7 section on the download page from Vaio does not have drivers for the touchpad. I used the ones from the Originally Installed section (aka vista).

Cya
Paulo Santos

 

thx setarcos...

it worked...

 

I don't know if you guys resolved it or not. My friend have a VGN-CS36GJ and I got the slider working in windows 7.
You can either download the driver from the sony website or do as i did for a friend

I recovered his whole pc using the recovery disk (recover whole system menu) . It should then be in Vista with everything clean and new, plus everything working. Then you just choose "upgrade" to windows 7 instead of using "custom"

You'll then only have to install the wifi driver.
That should get in working.

 

i bought cs black laptop...and i have install window 7 on it but i lost all the softwares which run vaio music box tell me which software do i need to use illuminated flash light and and from where i can download vaio content folder setting software thanks

 

Reading this has surely halted my Windows 7 upgrade plans on my CS17G.

I am planning to do a clean install & have downloaded the drivers from Sony Asia Pacific Website.

What else should I do to take of such issues?