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    Z11 randomly shutting down

    Discussion in 'VAIO / Sony' started by thesartorialist, Oct 9, 2011.

  1. thesartorialist

    thesartorialist Newbie

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    I've been having a problem over the last couple weeks with my Z where it's randomly freezing or turning off while plugged in. It's happened about a dozen times in as many days. Oddly, it happened a few times several months ago and then stopped before restarting recently-- not sure what the explanation for that could be. I'm in a new location now and it never happened where I was before... could it be the power source here?

    Oftentimes (but not always) it occurs when some sort of media playback is occurring, and when there's sound playing when it happens, the speakers make a loud buzzing noise. The screen goes black but remains lit, and I have to hold down the power button until it shuts off completely. When I restart it pretty much works fine, I get the "Windows didn't shut down correctly" screen though. There is no real pattern to when it happens, which is making it that much harder to diagnose. I don't think it's a heat problem, the fan appears to be working fine and the temperature (when I've monitored it) has not been going out of the normal range.

    Any way this could be a software problem? Sound familiar to anyone? I really don't want to have to send it in. Thanks.
     
    thesartorialist, Oct 9, 2011
    #1