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    _Help with warped keyboard problem on sz370p

    Discussion in 'VAIO / Sony' started by potatomasher, Jul 13, 2008.

  1. potatomasher

    potatomasher Notebook Enthusiast

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    I just got this on Ebay to replace my x61 Thinkpad. The keyboard is definitely a tremendous downgrade in comparison but what makes it worse is that the keyboard is also raised in some areas. Basically, the middle is fine but the top left and the entire right side is raised and fell really crappy to type on. The lose sound makes it unbearable in low noise situations.
    Is that an easy way for me to fix this? Some said that it is simply a thin metal peice that I can bend but Im not sure. The cost at a sony store is quite steep and I have no more funds to spare.

    thanks
     
  2. iisdev

    iisdev Notebook Consultant

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    I hate to break it to you but the keyboard is one of the most criticized areas of the SZ series. Mine is only a couple months old and arrived (brand new) with rattling keys that wobble on the switch axis. It's just plain awful. Not much you can do about it.

    In the case that the previous owner *really* screwed up the keyboard you should be able to order a new one for ~$60USD from Sony Parts & Services. Be warned however that the new keyboard is still going to feel loose and be just as noisy. :(
     
  3. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Well, I actually like the SZ's keyboard.
    But yes, it is actually a bit louder than some other keyboards.

    But I wouldn't say there's anything loose on mine...

    (It's an SZ7 though...)
     
  4. potatomasher

    potatomasher Notebook Enthusiast

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    Hi, I am aware of the sony keyboard issues but this one is worse as the raised parts creates an much worse flex. It looks like a big bruise on the keyboard and feels like a basketball. I guess it is possible that heat from being in the ups truck for 5 days has warped the thin metal sheet.

    Thanks for the input, would anyone else know any solutions? I wouldn't know how to take this apart even if I had a spare keyboard.
     
  5. iisdev

    iisdev Notebook Consultant

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    Order the Service Manual. It will aid in disassembly and includes all the parts (including different configurations) for your model. You'll need to request the part number (of the Service Manual) using the Parts Research Request form on the Parts & Services site. Just ask for the "part number of the Service Manual for the SZ370". They'll get back to you in a couple of days (maybe someone that knows the part number off hand will comment and save you some time). Take the part number they send you and enter it in the search box on the main page. That will take you to the product page where you can place it in your cart. It should be $12-$16.

    You'll need to feel comfortable with dismantling your notebook. It's not hard to do but if you're not confident then don't try it - you can really screw things up. That being said replacing the keyboard is fairly easy; harder than replacing RAM but easier than replacing the hard drive or CPU. (in that order) If you don't feel comfortable you'll probably have to ship it to them for service. (or maybe take it by a Sony store.. maybe one of the employees will help you)