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    blue screen problem E series

    Discussion in 'VAIO / Sony' started by arcane32, Dec 17, 2011.

  1. arcane32

    arcane32 Newbie

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    i have recently purchased a sony vaio E series (VPCEG18FG) i5. but sometimes while watching a movie, when i tried to forward it. it will just hang or crash then restart itself, then it says blue screen. there would be instances that when im playing games like DOTA. it will just do the same thing when im in the middle of it. can somebody help me out on this one?

    btw, here's the description of the error:


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 13321

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA80047D54E0
    BCP2: FFFFF8800FA2D0BC
    BCP3: FFFFFFFFC000009A
    BCP4: 0000000000000004
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\121011-27502-01.dmp
    C:\Users\shelsay\AppData\Local\Temp\WER-69124-0.sysdata.xml

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    arcane32, Dec 17, 2011
    #1