blue screens on FE...

hi
umm.. starting from my second day of my FE use
my windows started to crash and show me the deadly blue screen... (only happens when booting up)
and I can't read a thing on that blue screen either because
it comes out all messed up
like.. all the letters are broken and resolution is messed up.. (looks like smaller resolution than 640x***)

sometimes my computer boots up fine and sometimes I have to try 3-4 time until my computer starts fine

this had happened like 8 times...
I tried booting up somewhere around 20 times including those blue screen issues...
(so ever since I got my FE ... tried booting up 20 times.. and out of that 20 times... out 8 times it crashed)

does anyone have problem? (probably not...)
do you think it's software problem?
or hardware problem? (this worries me if this is the case!)
I think it's mainly the software problem but...
does anyone know a place where I can show people the error message and get help
(you know i'm not that good with computers and i have no idea what this message is saying... like BFFFF B000032 that kind of stuff..)


thank you for any help in advance...

 

is this what other people get before uninstalling norton?

 

Did you try a clean install? I would return it to factory settings and see if it is still happening.

 

I heard it was Norton that caused all of the poroblems. Try to uninstall it and if that desn't work do a full system recovery.
Sony really screwed up on the software this time...

 

I heard it's rather normal for Sony to include alot of bloatware. I also find this quite annoying.

 

i uninstalled norton and seems like
the problem is gone for now
it might happen again tho
but does that mean I can't ever use norton?

 

Why would you want to? Its system hogging.

 

I had problems with the Norton install on the SZ. Called Symantec and they recommended completely uninstalling and buying the retail version for installation. I did uninstall it and bought another antivirus/firewall software. No problem since. I don't know if this is a Sony mess or a Symantec mess.

 

Heh, I've had that before, with PerfectDisk I think it was. "Um, yeah, the demo's broken but the $$$ version is fine". Sure...

I installed AVG Free and Windows Defender - no issues at all.

 

Look for a poll in the general forum (I think), where people rated their fav anti virus software. you can get lots of usefull suggestions there. norton came up at the bottom...

 

thank you guys