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    ebay & sony warranty?

    Discussion in 'VAIO / Sony' started by player_13, Feb 4, 2007.

  1. player_13

    player_13 Notebook Enthusiast

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    If I bought a Sony laptop, new, off ebay would Sony honor their warranty? Or would it not even transfer? Not exactly sure how the warranty works, from date of registration or from the time the seller bought it?
     
    player_13, Feb 4, 2007
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  2. Greg

    Greg Notebook Nobel Laureate

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    The best advice I can give you is to call Sony and find out...if at all possible try to get it in writing as well.

    FYI, they'll always consider the warranty from the day it was purchased by the original owner. So if you're buying a 1 year old notebook that has a 3 year warranty you're only getting the remaining 2 years.
     
    Greg, Feb 4, 2007
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  3. denikin

    denikin Notebook Consultant

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    No. Sony will not honor ebay purchase. Sony basic warranty is NOT transferable. Only first owner is eligible.

    However, if the seller is a dealer and if he can issue an invoice of the transaction showing that the product is new, your purchase can be covered by warranty.
     
    denikin, Feb 4, 2007
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  4. player_13

    player_13 Notebook Enthusiast

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    Even if it's new in box?
     
    player_13, Feb 4, 2007
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  5. denikin

    denikin Notebook Consultant

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    No. unless the seller can provide a printed dealer invoice of the transacton. I asked Sony about this. But, if the product has a thirdparty warranty like Bestbuy one, or Sony's extended onsite warranty, it is transferable.
     
    denikin, Feb 4, 2007
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  6. acidice333

    acidice333 Notebook Enthusiast

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    I bought my AR150G off of eBay. It was still sealed in box when it came, backlight went out a few weeks later and I had it warrantied by Sony. All they asked me for was the problem, serial number, model, when I purchased it.
     
    acidice333, Feb 6, 2007
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