I bought a Sony x135 from local Sony Style store a week ago. It had 3 BSODs during the past few days, once under preinstalled Win7 and twice under fresh installed Win7. Both are IRQL not less or equal.
Since I am still under Sony Style's 14 days exchange period, I took it back for an exchange. At the store, Sony technician ask me to show him a proof of the BSOD, which I don't have..... so I had to take the laptop home and trying to reproduce the BSOD and take a picture.
Is the BSOD saved in event viewer? if so, under what tag? also, does anyone know what could cause the BSOD and how to reproduce it quickly?
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proof of blue screen is saved in event viewer, in system. Be careful thought because the logs clean themselves.
If you get a 14 day exchange just demand one, you shouldn't have to provide any proof. Also, if you see a dumpfile in the root of the c drive (view hidden files) that's further proof. -
You can also show how many blue screens in the system reliability viewer.
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click start...then type reliability into the search box - click "view reliability history". your blue screens should show up in that report. The error may show as "windows stopped working".
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And if nothing else works, get the BSOD screensaver from http://technet.microsoft.com/en-us/sysinternals/bb897558
how to create a legitimate BSOD?
Discussion in 'VAIO / Sony' started by psun786, Oct 24, 2010.