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    need some advice please!

    Discussion in 'VAIO / Sony' started by dhfriedman, Nov 30, 2008.

  1. dhfriedman

    dhfriedman Notebook Enthusiast

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    so here is the situation. i ordered a sony vaio z540 on wednesday and decided about a day later that i wanted a 250gig HD instead of 160. i called up sony and they said they'd have to cancel the old order and reconfigure a new one. i was fine with that.

    fast forward a few days and part of the original order (the neoprene case) has shipped and the other part (the notebook itself) still says "processing". basically, am i going to get stuck paying to ship back this stuff even though sony assured me the original order was canceled?
     
    dhfriedman, Nov 30, 2008
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  2. dhfriedman

    dhfriedman Notebook Enthusiast

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    no one has an idea?
     
    dhfriedman, Nov 30, 2008
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  3. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Have you tried phoning Sony again and asking?
     
    DetlevCM, Nov 30, 2008
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  4. dhfriedman

    dhfriedman Notebook Enthusiast

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    ill call them tomorrow when they're open. i tried calling last night but i gave up after about an hour on hold :(
     
    dhfriedman, Nov 30, 2008
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  5. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    That sounds bad - maybe you should also kindly complain about that along the way.
     
    DetlevCM, Nov 30, 2008
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