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    ordered a custom built SA290X over the phone, still no confirmation email

    Discussion in 'VAIO / Sony' started by kevjen888, Jul 25, 2011.

  1. kevjen888

    kevjen888 Notebook Guru

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    i placed the order yesterday afternoon and the sales lady at the time told me after she submitted the order, i'll be getting a confirmation email within 2 minutes. i still haven't received any as of this morning, so i called again, this time they told me it'll be in my inbox within 5-10 minutes 30 minutes ago and still no email. the only email i received after this morning's call was a survey email regarding to the call i placed this morning. is this normal? for those of you ordered over the phone, did you get your confirmation email right away or when they ready to ship your laptop? however, i was able to see my order from Sony's website.
     
    kevjen888, Jul 25, 2011
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  2. yubeie

    yubeie Notebook Guru

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    Thats strange..just check to see the email are not getting spammed...n keep pinging them..if they acknowledge that they have not sent the email yet. But there is nothing to worry if you are able to view your order status through SONY account.
     
    yubeie, Jul 25, 2011
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