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    [Windows 7] HWInfo64 not working after resetting CMOS

    Discussion in 'Windows OS and Software' started by Arrrrbol, Dec 7, 2017.

  1. Arrrrbol

    Arrrrbol Notebook Deity

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    I was testing another GPU the other day and, as it was not working properly, I reset the CMOS battery to see if that would have any effect. The GPU still didn't work so I reverted to my old ones.

    To clarify, I made sure to restore the time/date and settings in the BIOS, however since doing so i've had some strange behaviours:

    HWInfo64 crashes after launch with these error codes,
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: HWiNFO64.EXE
    Application Version: 5.6.0.0
    Application Timestamp: 59fad937
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7601.23915
    Fault Module Timestamp: 59b94ee4
    Exception Code: c00000fd
    Exception Offset: 000000000004f2fa
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057
    Additional Information 1: 4532
    Additional Information 2: 4532f229f4f8256e89a18c763aa82c0c
    Additional Information 3: b4e1
    Additional Information 4: b4e1053f1a3c397b22e78f93ad7acc9d

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    Steam still runs just fine, but I get an error code on startup,
    [​IMG]

    GPU-Z still seems to work just fine, but gets various errors when starting up,
    [​IMG]

    As far as I know, there are no other issues I have. This feels to me like one of those times where i'm missing something really simple, but I have no idea what. The laptop is an Alienware M17X R2 for reference.
     
    Arrrrbol, Dec 7, 2017
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  2. Vasudev

    Vasudev Notebook Nobel Laureate

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    Try deleting the ini file in HWINFO installation directory.
     
    Vasudev, Dec 7, 2017
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  3. Arrrrbol

    Arrrrbol Notebook Deity

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    I tried doing that, and reinstalling the program, but the problem persists.
     
    Arrrrbol, Dec 7, 2017
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  4. Vasudev

    Vasudev Notebook Nobel Laureate

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    Clean temp files and other junk and run sfc /scannow
    One more thing, did you delete HWINFO 64 driver or anything using Autoruns64?
     
    Vasudev, Dec 7, 2017
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  5. Arrrrbol

    Arrrrbol Notebook Deity

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    I've cleaned my temp files and ran sfc /scannow - did not report any issues.

    I didn't delete the driver, I just uninstalled HWInfo - haven't touched anything else.
     
    Arrrrbol, Dec 7, 2017
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  6. Vasudev

    Vasudev Notebook Nobel Laureate

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    Did you check CCleaner Tools > Startup for any suspicious apps?
     
    Vasudev, Dec 8, 2017
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