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    ASUS G513QY laptop, has high latencymon and warning:

    Discussion in 'Windows OS and Software' started by RomanQuadra, Dec 22, 2021.

  1. RomanQuadra

    RomanQuadra Notebook Enthusiast

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    Anyone may suggest how to fix it please?

    upload_2021-12-23_5-35-44.png
     
  2. RomanQuadra

    RomanQuadra Notebook Enthusiast

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  3. RomanQuadra

    RomanQuadra Notebook Enthusiast

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    _________________________________________________________________________________________________________
    CONCLUSION
    _________________________________________________________________________________________________________
    Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
    LatencyMon has been analyzing your system for 0:00:42 (h:mm:ss) on all processors.


    _________________________________________________________________________________________________________
    SYSTEM INFORMATION
    _________________________________________________________________________________________________________
    Computer name: DESKTOP-EAQTAG5
    OS version: Windows 10, 10.0, version 2009, build: 19044 (x64)
    Hardware: ROG Strix G513QY_G513QY, ASUSTeK COMPUTER INC.
    BIOS: G513QY.316
    CPU: AuthenticAMD AMD Ryzen 9 5900HX with Radeon Graphics
    Logical processors: 16
    Processor groups: 1
    Processor group size: 16
    RAM: 32159 MB total


    _________________________________________________________________________________________________________
    CPU SPEED
    _________________________________________________________________________________________________________
    Reported CPU speed (WMI): 3301 MHz
    Reported CPU speed (registry): 3294 MHz

    Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


    _________________________________________________________________________________________________________
    MEASURED INTERRUPT TO USER PROCESS LATENCIES
    _________________________________________________________________________________________________________
    The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

    Highest measured interrupt to process latency (µs): 265.60
    Average measured interrupt to process latency (µs): 5.573529

    Highest measured interrupt to DPC latency (µs): 263.50
    Average measured interrupt to DPC latency (µs): 2.647297


    _________________________________________________________________________________________________________
    REPORTED ISRs
    _________________________________________________________________________________________________________
    Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

    Highest ISR routine execution time (µs): 18.884335
    Driver with highest ISR routine execution time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

    Highest reported total ISR routine time (%): 0.001409
    Driver with highest ISR total time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

    Total time spent in ISRs (%) 0.001566

    ISR count (execution time <250 µs): 1976
    ISR count (execution time 250-500 µs): 0
    ISR count (execution time 500-1000 µs): 0
    ISR count (execution time 1000-2000 µs): 0
    ISR count (execution time 2000-4000 µs): 0
    ISR count (execution time >=4000 µs): 0


    _________________________________________________________________________________________________________
    REPORTED DPCs
    _________________________________________________________________________________________________________
    DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

    Highest DPC routine execution time (µs): 1178.673042
    Driver with highest DPC routine execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation

    Highest reported total DPC routine time (%): 0.124266
    Driver with highest DPC total execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

    Total time spent in DPCs (%) 0.193596

    DPC count (execution time <250 µs): 1570644
    DPC count (execution time 250-500 µs): 0
    DPC count (execution time 500-10000 µs): 7
    DPC count (execution time 1000-2000 µs): 3
    DPC count (execution time 2000-4000 µs): 0
    DPC count (execution time >=4000 µs): 0


    _________________________________________________________________________________________________________
    REPORTED HARD PAGEFAULTS
    _________________________________________________________________________________________________________
    Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

    NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

    Process with highest pagefault count: firefox.exe

    Total number of hard pagefaults 4
    Hard pagefault count of hardest hit process: 2
    Number of processes hit: 3


    _________________________________________________________________________________________________________
    PER CPU DATA
    _________________________________________________________________________________________________________
    CPU 0 Interrupt cycle time (s): 4.626632
    CPU 0 ISR highest execution time (µs): 17.131148
    CPU 0 ISR total execution time (s): 0.001286
    CPU 0 ISR count: 289
    CPU 0 DPC highest execution time (µs): 259.862477
    CPU 0 DPC total execution time (s): 1.279146
    CPU 0 DPC count: 1552733
    _________________________________________________________________________________________________________
    CPU 1 Interrupt cycle time (s): 0.125461
    CPU 1 ISR highest execution time (µs): 18.884335
    CPU 1 ISR total execution time (s): 0.007117
    CPU 1 ISR count: 863
    CPU 1 DPC highest execution time (µs): 51.603825
    CPU 1 DPC total execution time (s): 0.007207
    CPU 1 DPC count: 665
    _________________________________________________________________________________________________________
    CPU 2 Interrupt cycle time (s): 0.118037
    CPU 2 ISR highest execution time (µs): 16.50
    CPU 2 ISR total execution time (s): 0.001989
    CPU 2 ISR count: 313
    CPU 2 DPC highest execution time (µs): 42.687614
    CPU 2 DPC total execution time (s): 0.003938
    CPU 2 DPC count: 402
    _________________________________________________________________________________________________________
    CPU 3 Interrupt cycle time (s): 0.029895
    CPU 3 ISR highest execution time (µs): 0.0
    CPU 3 ISR total execution time (s): 0.0
    CPU 3 ISR count: 0
    CPU 3 DPC highest execution time (µs): 36.346084
    CPU 3 DPC total execution time (s): 0.000790
    CPU 3 DPC count: 292
    _________________________________________________________________________________________________________
    CPU 4 Interrupt cycle time (s): 0.072014
    CPU 4 ISR highest execution time (µs): 0.0
    CPU 4 ISR total execution time (s): 0.0
    CPU 4 ISR count: 0
    CPU 4 DPC highest execution time (µs): 17.191257
    CPU 4 DPC total execution time (s): 0.000070
    CPU 4 DPC count: 34
    _________________________________________________________________________________________________________
    CPU 5 Interrupt cycle time (s): 0.027187
    CPU 5 ISR highest execution time (µs): 0.0
    CPU 5 ISR total execution time (s): 0.0
    CPU 5 ISR count: 0
    CPU 5 DPC highest execution time (µs): 21.238616
    CPU 5 DPC total execution time (s): 0.000034
    CPU 5 DPC count: 10
    _________________________________________________________________________________________________________
    CPU 6 Interrupt cycle time (s): 0.030752
    CPU 6 ISR highest execution time (µs): 0.0
    CPU 6 ISR total execution time (s): 0.0
    CPU 6 ISR count: 0
    CPU 6 DPC highest execution time (µs): 4.167577
    CPU 6 DPC total execution time (s): 0.000019
    CPU 6 DPC count: 11
    _________________________________________________________________________________________________________
    CPU 7 Interrupt cycle time (s): 0.044503
    CPU 7 ISR highest execution time (µs): 0.0
    CPU 7 ISR total execution time (s): 0.0
    CPU 7 ISR count: 0
    CPU 7 DPC highest execution time (µs): 19.475410
    CPU 7 DPC total execution time (s): 0.000284
    CPU 7 DPC count: 130
    _________________________________________________________________________________________________________
    CPU 8 Interrupt cycle time (s): 0.069036
    CPU 8 ISR highest execution time (µs): 0.0
    CPU 8 ISR total execution time (s): 0.0
    CPU 8 ISR count: 0
    CPU 8 DPC highest execution time (µs): 31.286885
    CPU 8 DPC total execution time (s): 0.000564
    CPU 8 DPC count: 128
    _________________________________________________________________________________________________________
    CPU 9 Interrupt cycle time (s): 0.045809
    CPU 9 ISR highest execution time (µs): 0.0
    CPU 9 ISR total execution time (s): 0.0
    CPU 9 ISR count: 0
    CPU 9 DPC highest execution time (µs): 42.647541
    CPU 9 DPC total execution time (s): 0.000737
    CPU 9 DPC count: 159
    _________________________________________________________________________________________________________
    CPU 10 Interrupt cycle time (s): 0.062266
    CPU 10 ISR highest execution time (µs): 0.0
    CPU 10 ISR total execution time (s): 0.0
    CPU 10 ISR count: 0
    CPU 10 DPC highest execution time (µs): 33.250455
    CPU 10 DPC total execution time (s): 0.000794
    CPU 10 DPC count: 171
    _________________________________________________________________________________________________________
    CPU 11 Interrupt cycle time (s): 0.083313
    CPU 11 ISR highest execution time (µs): 0.0
    CPU 11 ISR total execution time (s): 0.0
    CPU 11 ISR count: 0
    CPU 11 DPC highest execution time (µs): 42.938069
    CPU 11 DPC total execution time (s): 0.004459
    CPU 11 DPC count: 851
    _________________________________________________________________________________________________________
    CPU 12 Interrupt cycle time (s): 0.153267
    CPU 12 ISR highest execution time (µs): 1.382514
    CPU 12 ISR total execution time (s): 0.000233
    CPU 12 ISR count: 402
    CPU 12 DPC highest execution time (µs): 1178.673042
    CPU 12 DPC total execution time (s): 0.022605
    CPU 12 DPC count: 14760
    _________________________________________________________________________________________________________
    CPU 13 Interrupt cycle time (s): 0.060322
    CPU 13 ISR highest execution time (µs): 1.362477
    CPU 13 ISR total execution time (s): 0.000009
    CPU 13 ISR count: 12
    CPU 13 DPC highest execution time (µs): 34.262295
    CPU 13 DPC total execution time (s): 0.000983
    CPU 13 DPC count: 138
    _________________________________________________________________________________________________________
    CPU 14 Interrupt cycle time (s): 0.051175
    CPU 14 ISR highest execution time (µs): 1.071949
    CPU 14 ISR total execution time (s): 0.000011
    CPU 14 ISR count: 14
    CPU 14 DPC highest execution time (µs): 24.845173
    CPU 14 DPC total execution time (s): 0.000309
    CPU 14 DPC count: 48
    _________________________________________________________________________________________________________
    CPU 15 Interrupt cycle time (s): 0.056210
    CPU 15 ISR highest execution time (µs): 1.382514
    CPU 15 ISR total execution time (s): 0.000056
    CPU 15 ISR count: 83
    CPU 15 DPC highest execution time (µs): 39.131148
    CPU 15 DPC total execution time (s): 0.000798
    CPU 15 DPC count: 122
    _________________________________________________________________________________________________________
     
  4. RomanQuadra

    RomanQuadra Notebook Enthusiast

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    I updated USB 3.1 drivers to another and updated realtek and ethernet driver to another, but here what I get now:

    upload_2021-12-23_11-9-5.png
     
  5. RomanQuadra

    RomanQuadra Notebook Enthusiast

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    _________________________________________________________________________________________________________
    CONCLUSION
    _________________________________________________________________________________________________________
    Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
    LatencyMon has been analyzing your system for 0:08:01 (h:mm:ss) on all processors.


    _________________________________________________________________________________________________________
    SYSTEM INFORMATION
    _________________________________________________________________________________________________________
    Computer name: DESKTOP-EAQTAG5
    OS version: Windows 10, 10.0, version 2009, build: 19044 (x64)
    Hardware: ROG Strix G513QY_G513QY, ASUSTeK COMPUTER INC.
    BIOS: G513QY.316
    CPU: AuthenticAMD AMD Ryzen 9 5900HX with Radeon Graphics
    Logical processors: 16
    Processor groups: 1
    Processor group size: 16
    RAM: 32159 MB total


    _________________________________________________________________________________________________________
    CPU SPEED
    _________________________________________________________________________________________________________
    Reported CPU speed (WMI): 3301 MHz
    Reported CPU speed (registry): 3294 MHz

    Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


    _________________________________________________________________________________________________________
    MEASURED INTERRUPT TO USER PROCESS LATENCIES
    _________________________________________________________________________________________________________
    The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

    Highest measured interrupt to process latency (µs): 162.70
    Average measured interrupt to process latency (µs): 4.616446

    Highest measured interrupt to DPC latency (µs): 159.30
    Average measured interrupt to DPC latency (µs): 0.986011


    _________________________________________________________________________________________________________
    REPORTED ISRs
    _________________________________________________________________________________________________________
    Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

    Highest ISR routine execution time (µs): 14.406193
    Driver with highest ISR routine execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

    Highest reported total ISR routine time (%): 0.000181
    Driver with highest ISR total time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

    Total time spent in ISRs (%) 0.000181

    ISR count (execution time <250 µs): 13175
    ISR count (execution time 250-500 µs): 0
    ISR count (execution time 500-1000 µs): 0
    ISR count (execution time 1000-2000 µs): 0
    ISR count (execution time 2000-4000 µs): 0
    ISR count (execution time >=4000 µs): 0


    _________________________________________________________________________________________________________
    REPORTED DPCs
    _________________________________________________________________________________________________________
    DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

    Highest DPC routine execution time (µs): 1645.341530
    Driver with highest DPC routine execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation

    Highest reported total DPC routine time (%): 0.008279
    Driver with highest DPC total execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

    Total time spent in DPCs (%) 0.018503

    DPC count (execution time <250 µs): 508942
    DPC count (execution time 250-500 µs): 0
    DPC count (execution time 500-10000 µs): 39
    DPC count (execution time 1000-2000 µs): 3
    DPC count (execution time 2000-4000 µs): 0
    DPC count (execution time >=4000 µs): 0


    _________________________________________________________________________________________________________
    REPORTED HARD PAGEFAULTS
    _________________________________________________________________________________________________________
    Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

    NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

    Process with highest pagefault count: slack.exe

    Total number of hard pagefaults 44697
    Hard pagefault count of hardest hit process: 3524
    Number of processes hit: 119


    _________________________________________________________________________________________________________
    PER CPU DATA
    _________________________________________________________________________________________________________
    CPU 0 Interrupt cycle time (s): 4.918492
    CPU 0 ISR highest execution time (µs): 14.406193
    CPU 0 ISR total execution time (s): 0.010009
    CPU 0 ISR count: 6370
    CPU 0 DPC highest execution time (µs): 182.401639
    CPU 0 DPC total execution time (s): 0.831850
    CPU 0 DPC count: 195552
    _________________________________________________________________________________________________________
    CPU 1 Interrupt cycle time (s): 1.043033
    CPU 1 ISR highest execution time (µs): 8.665756
    CPU 1 ISR total execution time (s): 0.000852
    CPU 1 ISR count: 259
    CPU 1 DPC highest execution time (µs): 52.946266
    CPU 1 DPC total execution time (s): 0.010070
    CPU 1 DPC count: 2001
    _________________________________________________________________________________________________________
    CPU 2 Interrupt cycle time (s): 1.489171
    CPU 2 ISR highest execution time (µs): 0.0
    CPU 2 ISR total execution time (s): 0.0
    CPU 2 ISR count: 0
    CPU 2 DPC highest execution time (µs): 72.051002
    CPU 2 DPC total execution time (s): 0.033143
    CPU 2 DPC count: 17667
    _________________________________________________________________________________________________________
    CPU 3 Interrupt cycle time (s): 1.292363
    CPU 3 ISR highest execution time (µs): 0.0
    CPU 3 ISR total execution time (s): 0.0
    CPU 3 ISR count: 0
    CPU 3 DPC highest execution time (µs): 52.204918
    CPU 3 DPC total execution time (s): 0.004270
    CPU 3 DPC count: 1496
    _________________________________________________________________________________________________________
    CPU 4 Interrupt cycle time (s): 3.056357
    CPU 4 ISR highest execution time (µs): 0.0
    CPU 4 ISR total execution time (s): 0.0
    CPU 4 ISR count: 0
    CPU 4 DPC highest execution time (µs): 274.308743
    CPU 4 DPC total execution time (s): 0.034616
    CPU 4 DPC count: 30132
    _________________________________________________________________________________________________________
    CPU 5 Interrupt cycle time (s): 2.636620
    CPU 5 ISR highest execution time (µs): 0.0
    CPU 5 ISR total execution time (s): 0.0
    CPU 5 ISR count: 0
    CPU 5 DPC highest execution time (µs): 91.746812
    CPU 5 DPC total execution time (s): 0.009149
    CPU 5 DPC count: 6047
    _________________________________________________________________________________________________________
    CPU 6 Interrupt cycle time (s): 1.477435
    CPU 6 ISR highest execution time (µs): 0.0
    CPU 6 ISR total execution time (s): 0.0
    CPU 6 ISR count: 0
    CPU 6 DPC highest execution time (µs): 80.706740
    CPU 6 DPC total execution time (s): 0.009606
    CPU 6 DPC count: 4297
    _________________________________________________________________________________________________________
    CPU 7 Interrupt cycle time (s): 2.280515
    CPU 7 ISR highest execution time (µs): 0.0
    CPU 7 ISR total execution time (s): 0.0
    CPU 7 ISR count: 0
    CPU 7 DPC highest execution time (µs): 397.302368
    CPU 7 DPC total execution time (s): 0.071934
    CPU 7 DPC count: 65948
    _________________________________________________________________________________________________________
    CPU 8 Interrupt cycle time (s): 1.728290
    CPU 8 ISR highest execution time (µs): 0.0
    CPU 8 ISR total execution time (s): 0.0
    CPU 8 ISR count: 0
    CPU 8 DPC highest execution time (µs): 58.736794
    CPU 8 DPC total execution time (s): 0.029318
    CPU 8 DPC count: 16411
    _________________________________________________________________________________________________________
    CPU 9 Interrupt cycle time (s): 1.493780
    CPU 9 ISR highest execution time (µs): 0.0
    CPU 9 ISR total execution time (s): 0.0
    CPU 9 ISR count: 0
    CPU 9 DPC highest execution time (µs): 372.847905
    CPU 9 DPC total execution time (s): 0.056285
    CPU 9 DPC count: 47409
    _________________________________________________________________________________________________________
    CPU 10 Interrupt cycle time (s): 3.080510
    CPU 10 ISR highest execution time (µs): 0.0
    CPU 10 ISR total execution time (s): 0.0
    CPU 10 ISR count: 0
    CPU 10 DPC highest execution time (µs): 129.846084
    CPU 10 DPC total execution time (s): 0.087658
    CPU 10 DPC count: 35535
    _________________________________________________________________________________________________________
    CPU 11 Interrupt cycle time (s): 1.274209
    CPU 11 ISR highest execution time (µs): 0.0
    CPU 11 ISR total execution time (s): 0.0
    CPU 11 ISR count: 0
    CPU 11 DPC highest execution time (µs): 1645.341530
    CPU 11 DPC total execution time (s): 0.069186
    CPU 11 DPC count: 20889
    _________________________________________________________________________________________________________
    CPU 12 Interrupt cycle time (s): 1.511028
    CPU 12 ISR highest execution time (µs): 3.456284
    CPU 12 ISR total execution time (s): 0.002617
    CPU 12 ISR count: 5728
    CPU 12 DPC highest execution time (µs): 965.996357
    CPU 12 DPC total execution time (s): 0.118715
    CPU 12 DPC count: 52278
    _________________________________________________________________________________________________________
    CPU 13 Interrupt cycle time (s): 1.258901
    CPU 13 ISR highest execution time (µs): 2.304189
    CPU 13 ISR total execution time (s): 0.000250
    CPU 13 ISR count: 418
    CPU 13 DPC highest execution time (µs): 76.779599
    CPU 13 DPC total execution time (s): 0.040008
    CPU 13 DPC count: 6454
    _________________________________________________________________________________________________________
    CPU 14 Interrupt cycle time (s): 0.994057
    CPU 14 ISR highest execution time (µs): 1.452641
    CPU 14 ISR total execution time (s): 0.000133
    CPU 14 ISR count: 229
    CPU 14 DPC highest execution time (µs): 53.557377
    CPU 14 DPC total execution time (s): 0.012130
    CPU 14 DPC count: 4406
    _________________________________________________________________________________________________________
    CPU 15 Interrupt cycle time (s): 0.921550
    CPU 15 ISR highest execution time (µs): 1.943534
    CPU 15 ISR total execution time (s): 0.000127
    CPU 15 ISR count: 171
    CPU 15 DPC highest execution time (µs): 69.656648
    CPU 15 DPC total execution time (s): 0.008052
    CPU 15 DPC count: 2462
    _________________________________________________________________________________________________________
     
  6. 6730b

    6730b Notebook Deity

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    Hi, a hopefully useful tip, on tenforums.com came across a fine post from a guy (successfully) using Task Manager's process priorities to deal with latency plagues, It may be worth spending some time testing this technique. Can't find the post right now but it must be there somewhere! & surely other sources of process priority info on google. One basic rule, avoid Realtime :O)

    Attached, example on where to navigate to those settings.
     

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  7. N2ishun

    N2ishun Notebook Evangelist

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    So....?
    What audio are you using ? I *kinda* get the feeling you have some sort of USB audio device attached ?
    USB and AMD cpu's are a known problem area and this is easily backed up by any simple online search.
    https://www.google.com/search?client=firefox-b-1-d&q=amd+cpu+usb+issues
    It seems to stem from the chipset X570 but may be further spread than that.

    Might want to check here (it borks me for not accepting cookies so I can't see that much).
    https://www.asus.com/us/SupportOnly/ROG Strix G15 G513/HelpDesk_Knowledge/