ASUS Notebook Catastrophic Crash

Got an ASUS G1S-A1 Vista Thursday, installed a utility Saturday, and totally crashed. Even Windows Safe Mode wouldn't work. Recovery DVD just results in an incomplete installation that keeps saying to Restart the Installation. Have tried every option, restored defaults in BIOS--nothing changes.

Can't even boot from an XP CD! Keeps coming up in Vista. Have to think bad registry still out there but don't have a way of knowing it's really formatting. (Recovery DVD says it's partitioning but you don't see and make choices like you used to, so who knows--that's why I tried the XP CD but it's being ignored.)

Has anybody out there experienced this? Any ideas?

 

um, try sending back? warranty?

 

Yep that's what its looking like I will have to do. Very disappointing.

 

but...are you trying to reboot the computer with the cd in the drive? your computer should have came w/ a vista anytime upgrade cd.

 

I've used the Recovery DVD and the driver CD (or DVD) that it prompts me for afterwards. There is no other CD/DVD. Managed to boot from an XP CD but it said it couldn't see any hard drives!

 

You may want to try the Asus section of the forum.

 

do you happen to have another notebook HD laying around thats been formatted?
If you do, then swap drives and when you boot it will ask for recovery disks and that may help

 

Try booting off a old windows 98 disk and format in dos with fdisk.

I don't think its best to RMA because of a software problem.

 

Have you tried recovering from the hidden recovery partition rather than the recovery DVD? I'm assuming the recovery partition is still intact and that the G1S has a recovery partition and wasn't previously wiped out from the hard drive. On my Asus W7j, hitting the F9 key during bootup gets you into the recovery partition's software.

 

What utility did you install?

 

I'll take a guess that it was Partition Magic. That crashed my desktop 4 years ago. But the recovery CD worked then, so IDK.