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    After auto-XP update can't access internet and desktop icons are purple....

    Discussion in 'Windows OS and Software' started by Simic, Jul 9, 2008.

  1. Simic

    Simic Notebook Consultant

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    So last night just as I was finishing up work on my laptop (a Vostro 1400 running XP), that windows XP auto-update box popped up and began counting down from 5 minutes...to restart my computer. After it had updated and restarted my computer I put the laptop in hibernate mode. This morning I turn on the laptop and everything seems fine, except I can't get online...using another laptop in the apartment, I find that the internet and wifi router are working just fine. So after trying to "repair" my wifi connection on the laptop (about all I know how to do), I decide to restart my laptop. When it powers back up half the icons on my desktop are now pink/purpleish and the other half have these weird transparent lines running through them (that is, you can see the wallpaper)...perhaps an incidental detail but I thought I'd mention it. I still can't get online. I went to device manager and all my network adapters are at least there. I don't know enough about the OS to troubleshoot with any real depth, however. What can I do from here? I tried googling for help but I haven't pinpointed a specific enough problem to make that search fruitful. Any recommended links? What should I do from here? Many thanks in advance to any help. I know this is a fairly generic and maybe vaguely-identified problem, but any guidance would help. I'm feeling fairly screwed and my morning has been ruined so far. TYIA!
     
    Simic, Jul 9, 2008
    #1
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    See here, if you have ZoneAlarm.

    Maybe other software has similar problems.

    John
     
    John Ratsey, Jul 9, 2008
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  3. Simic

    Simic Notebook Consultant

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    Good intuition! I do use Zonealarm and that seems to have been it. I can't thank you enough!

    I now wonder what's going on with my desktop icons.
     
    Simic, Jul 9, 2008
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  4. kegobeer

    kegobeer 1 hr late but moving fast

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    Have you tried reinstalling the video card drivers? Have you tried switching to another theme?
     
    kegobeer, Jul 9, 2008
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  5. Kane1

    Kane1 Notebook Guru

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    John Ratsey has the correct answer for the Internet problem.

    I turn on tonight my brother's computer (It has ZoneAlarm Free Version) then there was not Internet connection. I believe it was a virus, but I ask him if he saw something strange and he told me that he saw the Windows Update and after restart it was no Internet. So I just remove the last update and everything was normal. Then I past here to see if someone suffers the same problem.

    The desktop icons always show without problem.

    So Simic reinstall your video drivers.
     
    Kane1, Jul 9, 2008
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  6. knightingmagic

    knightingmagic Notebook Deity

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    Try rebuilding icons with TweakUI.
     
    knightingmagic, Jul 9, 2008
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