The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Authentication failed?

    Discussion in 'Windows OS and Software' started by Erokitsune, Jun 20, 2009.

  1. Erokitsune

    Erokitsune Notebook Consultant

    Reputations:
    35
    Messages:
    225
    Likes Received:
    0
    Trophy Points:
    30
    This is kind of weird but okay.

    Windows Vista business 32-bit

    I restarted my computer earlier today and it says my copy of windows is not genuine. Ive been running the this same copy for over a year. I enter in my product key and it gives me an error code 0x800700D. When i boot in safe mode it doesnt give me a problem.

    I swapped to my old hard drive that i cloned over when i got a bigger one and it boots up just fine. Any ideas on how to repair this without having to lose everything? I dont want to have to reinstall all my programs and such.
     
    Erokitsune, Jun 20, 2009
    #1
  2. MaXimus

    MaXimus Notebook Deity

    Reputations:
    432
    Messages:
    1,906
    Likes Received:
    0
    Trophy Points:
    0
    conact microsoft and they should be able to help you
     
    MaXimus, Jun 20, 2009
    #2
  3. kegobeer

    kegobeer 1 hr late but moving fast

    Reputations:
    836
    Messages:
    3,682
    Likes Received:
    0
    Trophy Points:
    105
    Have you installed any applications recently, or made any other changes? If so, that could be the cause. I've also read that Daemon tools can cause this error, and uninstalling it can fix it.
     
    kegobeer, Jun 20, 2009
    #3
  4. DetlevCM

    DetlevCM Notebook Nobel Laureate

    Reputations:
    4,843
    Messages:
    8,389
    Likes Received:
    1
    Trophy Points:
    205
    There was one member with a similar issue - suddenly his insallation required activation.

    Then it fails on the automatic check.

    Call Microsoft - if you have a legal copy with a sticker on your laptop they will be able to help.
     
    DetlevCM, Jun 21, 2009
    #4
  5. gerryf19

    gerryf19 I am the walrus

    Reputations:
    2,275
    Messages:
    3,990
    Likes Received:
    0
    Trophy Points:
    105
    Did you install the latest service pack recently?

    If so, go here
    http://support.microsoft.com/ph/11732#tab0

    choose FREE SUPPORT FOR VISA SERVICE PACK ISSUES

    In addition to adding new hardware and some pirated software related issues (not saying you are pirated, what I mean is that Micosoft has flagged legitimate keys and new versions of WGA identifies legitimate keys wrongly), I've also seen this occur with a very obscure malware infection and a corrupt registry key.

    First thing I would do is run system restore to a point sometime last week, which will restore the registry and might revert the malware issue. If that solves the issue, I would reapply any updates 1 (ONE) at a time, rebooting after each and see if it returns.

    Then, if that fails, I would try the above link or contact Microsoft with the method given with your activation warning
     
    gerryf19, Jun 21, 2009
    #5