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    BIZZARE PROBLEM ! N200 cannot browse the Internet but email is working>HELP

    Discussion in 'Windows OS and Software' started by gamoto, Feb 17, 2009.

  1. gamoto

    gamoto Newbie

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    Bizzare problem

    I have a Lenovo N300 running Vista Home Premium.

    The machine was running perfectly until Monday. At the moment I cannot access the Internet.
    The bizzare thing is that my email works fine and I can send and receive email.
    But I cannot surf the web on IE. I even installed Firefox and still cannot access the Internet.
    I have checked the network settings. I am using a LAN cable.
    The settings are fine. I reset the adapter. I have taken off the anti virus and reinstalled.
    The weird thing is if I go into the Lenovo recovery while booting up I can access the web on that browser.
    In Vista in Command Prompt I am able to ping www.google.com and I get a responce.

    I simply cannot access the Internet from any browser in Vista.

    Can anyone help? Any ideas?

    Thanks

    Mike
     
    gamoto, Feb 17, 2009
    #1
  2. gerryf19

    gerryf19 I am the walrus

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    firewall must be blocking port 80--what firewall do you have?
     
    gerryf19, Feb 17, 2009
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  3. gamoto

    gamoto Newbie

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    Hi using windows firewall and it has been disabled.
     
    gamoto, Feb 17, 2009
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  4. gerryf19

    gerryf19 I am the walrus

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    Click on Start orb

    Type Cmd in the Start Search text box.

    When the CMD command appears at the top of the start menu, right click and choose RUN AS ADMINISTRATOR

    Type
    netsh winsock reset
    < enter>

    reboot

    Fix?
     
    gerryf19, Feb 17, 2009
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  5. gamoto

    gamoto Newbie

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    Hi Guys

    Still no solution to the problem. Even called Lenovo in South Africa. No luck. I have reset the Winsock. Still nothing. Email works perfect but browsers cannot access the web. I can ping in CMD that works. I tried running Vista in Safe Mode and could access the web via a browser. Firewall disabled.



    But I STILL CANNOT access when I boot Vista normally. Any ideas?



    Thanks again.
     
    gamoto, Feb 19, 2009
    #5
  6. gerryf19

    gerryf19 I am the walrus

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    You see, what is going on here is that your port 80 is blocked. You can ping because ping does not use port 80 (does use any port), but email uses several different ports other than 80, as does IM)

    Can you take a screen shot of your processes tab in TASK MANAGER and post it? (check show all processes by all users)
     
    gerryf19, Feb 19, 2009
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  7. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    DNS Problem?
    I know our Belkin router turned temperamental, allowing connections only via IP adress, IM continued to work.

    Does the problem occur on any LAN/Wi-Fi network or just your own?
     
    DetlevCM, Feb 19, 2009
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  8. gerryf19

    gerryf19 I am the walrus

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    good point...and better diagnosis.

    start > run, type

    CMD in the search box,

    right click it, choose RUN AS ADMINISTRATOR

    type

    ipconfig /all c:\ipinfo.txt

    Start > COMPUTER, click LOCAL DISK C, double click ipinfo.txt and paste the info here...
     
    gerryf19, Feb 19, 2009
    #8