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    BSOD during bootup

    Discussion in 'Windows OS and Software' started by Sepharite, Aug 27, 2010.

  1. Sepharite

    Sepharite Notebook Consultant

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    I got a couple of viruses recently. Winhelp.exe and antimalware was installed. I tried to removing them, but they kept cloning themselves. AVG wasn't capable enough.

    My cpu was going at 80% with 70c, which worried me so I shut the computer down. Now I can't boot the darn thing up, it BSODs. I am now in safemode backing everything up, in preparation of installing Windows 7 (from Vista).

    Before I do so, is there anyway I can remove the BSOD through safemode?
     
  2. Joel

    Joel coffeecoffeecoffeecoffee

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    Unless you can give us a little more detail about the BSOD, then we cannot recommend anything. However, just from reading your post, it sounds as if the Viruses has done some damage.
     
  3. Sepharite

    Sepharite Notebook Consultant

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    Ill need to take a video recording of the BSOD cause it happens in a split second. But I dont have a camera with me... which is unfortunate.

    I have everything backed up. Gonna try a few things before I bootup 7.
     
  4. Joel

    Joel coffeecoffeecoffeecoffee

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    To be honest, I really think your best bet is to just start fresh... You never know what other damage this virus has done. But, there still is hope. If you can get a shot of the BSOD, we can pin point it.
     
  5. Sepharite

    Sepharite Notebook Consultant

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    I saw for a split second "page fault in none paged area"...

    Gonna google that.
     
  6. Sepharite

    Sepharite Notebook Consultant

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    I wonder if its a hardware failure. It wouldnt make sense tho, since my computer was technically "working" before I restarted it.
     
  7. MrDJ

    MrDJ Notebook Nobel Laureate

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    try Who Crashed
    as it only boots for a few seconds try running it in safe mode. it will give you all the bsod readings and copy/paste to here.
     
  8. H.A.L. 9000

    H.A.L. 9000 Occam's Chainsaw

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    When loading viruses, trojans, or other malware upon bootup, it can cause page faults more commonly known as memory errors. I'd say back it up-->wipe it-->install 7-->install a virus scanner program-->scan the external drive-->then restore your stuff from the backups. Often times if it's as far as impeding your ability to boot, the malicious software of whatever origin, has already done damage... that's why I say wipe it.
     
  9. Sepharite

    Sepharite Notebook Consultant

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    Okay. I'm confused. I boot up my system after a good nghts rest and it boots up normally. How does a computer suddenly heal itself. Very strange. Anyways I'll still probably upgrade to 7 just for safety and security reasons. Thanks for th input guys.
     
  10. MrDJ

    MrDJ Notebook Nobel Laureate

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    if you run whocrashed we might be able to tell you what the problem was and why/how its rectified itself. or it could be the calm before the storm for a total system failure. without the info we will never know.
     
  11. Sepharite

    Sepharite Notebook Consultant

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    What does Acpi.sys fail mean?
     
  12. Sepharite

    Sepharite Notebook Consultant

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    "No valid crash dumps have been found on your computer"

    while using Whocrashed. :S
     
  13. MrDJ

    MrDJ Notebook Nobel Laureate

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    very strange. never heard of that before. if you had a bsod it would read it straight away.
    no idea what to try next soz.