Hey guys,
Im getting BSOD's every once in awhile. I have all the latest drivers and tried just about everything i could think of to troubleshoot this.
Here are the Critical errors in my event viewer.
Is anybody else having this problem. I thought maybe my PSU was bad or not putting out enough power
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/18/2011 12:15:49 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Rob-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
System>
Provider Name="Microsoft-Windows-Kernel-Power" Guid='{331C3B3A-2005-44C2-AC5E-77220C37D6B4}' />
EventID>41
Version>2
Level>1
Task>63
Opcode>0
Keywords>0x8000000000000002
TimeCreated SystemTime="2011-09-18T07:15:49.106802800Z" />
EventRecordID>8963
Correlation />
Execution Processid='4' Threadid='8' />
Channel>System
Computer>Rob-PC
Security Userid='S-1-5-18' />
/System>
EventData>
Data Name="BugcheckCode">59
Data Name="BugcheckParameter1">0xc0000005
Data Name="BugcheckParameter2">0xfffff80003872be9
Data Name="BugcheckParameter3">0xfffff880064ab9a0
Data Name="BugcheckParameter4">0x0
Data Name="SleepInProgress">false
Data Name="PowerButtonTimestamp">0
EventData>
/Event>
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/16/2011 11:59:17 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Rob-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
System>
Provider Name="Microsoft-Windows-Kernel-Power" Guid='{331C3B3A-2005-44C2-AC5E-77220C37D6B4}' />
EventID>41
Version>2
Level>1
Task>63
Opcode>0
Keywords>0x8000000000000002
TimeCreated SystemTime="2011-09-16T18:59:17.323605000Z" />
EventRecordID>5026
Correlation />
Execution Processid='4' Threadid='8' />
Channel>System
Computer>Rob-PC
Security Userid='S-1-5-18' />
System>
EventData>
Data Name="BugcheckCode">126
Data Name="BugcheckParameter1">0xffffffffc0000005
Data Name="BugcheckParameter2">0xfffff80003109c91
Data Name="BugcheckParameter3">0xfffff880037704c8
Data Name="BugcheckParameter4">0xfffff8800376fd20
Data Name="SleepInProgress">false
Data Name="PowerButtonTimestamp">0
/EventData>
/Event>
-
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Download this program, run it, and report back with the findings:
Resplendence Software - WhoCrashed, automatic crash dump analyzer
It may help pin point what is wrong or point you in the right direction as to what is causing the error. -
this is what it said:
System Information (local)
--------------------------------------------------------------------------------
computer name: ROB-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM) i7-2720QM CPU @ 2.20GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 17156104192 total
VM: 2147352576, free: 1948258304
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sun 9/18/2011 7:14:40 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091811-6832-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80003872BE9, 0xFFFFF880064AB9A0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time. -
Try a different GPU driver.
-
cheers ... -
Thanks for your help gentlemen.
Sent laptop back to Sager.
Got a new Mobo, new RAM, new GPU, and a new CPU, all under warranty.
Those guys at Sager are really helpful
BSOD help please!!
Discussion in 'Windows OS and Software' started by Handsomerob, Sep 19, 2011.