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    BSOD when hibernating/stand by?

    Discussion in 'Windows OS and Software' started by fotak, Jul 29, 2008.

  1. fotak

    fotak Notebook Enthusiast

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    I've made a fresh install of Win XP on my Acer TravelMate 5720 and did some undervolting. Last night the test ran fine and I decided I'd hibernate the machine so I don't go through starting all programs all over the next day. But as soon as I chose to hibernate a BSOD apeared for 1 sec and the laptop rebooted. I thought it had something to do with the lower CPU voltage so I just shut it down to inspect it later. Today I turned it on (NO undervolting) and wanted to see if the BSOD appears regardless of the undervolting - and it did. When it booted back I wanted to see if it can stand by - but, as well, a BSOD appeared.
    The machine has a fresh install of XP with SP3 and I installed Daemon tools (after I installed DTools on my desktop I couldn't even hibernate because the option was not available so could it have something to do with that?), never went online with it yet and I've got no idea what's going on. Is there a way to "pause" the BSOD so I can actually read the message before it dissapears? I don't want to reformat just to check if it works with a fresh install with no DTools.
     
  2. rubenvb

    rubenvb Notebook Consultant

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    It's probably the video driver. Check the Acer site for a official one or go to www.laptopvideo2go.com for one that might work.
     
  3. elmarko99

    elmarko99 Newbie

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    I have this exact same problem only I'm using Vista and the problem also started after installing Daemon Tools. Does DTools install some dodgy video driver or something? The blue screen flashes up for such a short amount of time I can't read any of it but when Windows starts again it says it may be due to a recent hardware or software change.
     
  4. fotak

    fotak Notebook Enthusiast

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    I'll reinstall the official Acer driver (I've modded the newest desktop catalyst for my HD 2600 so it might be the problem) after I finish the current stability test.
    If it won't work I'll eventually reformat and see if it hibernates/goes to stand by without DTools (uninstalling DTools didn't help on my desktop)...
     
  5. fotak

    fotak Notebook Enthusiast

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    Nope... Didn't work. I'll reinstall WXP this afternoon and see if it does it.
    If it has something to do with DTools, what are the alternative programs which do the same thing?
     
  6. Andy

    Andy Notebook Prophet

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    Install MagicISO and then MagicDisc through it....
    and clean up the system with CCleaner..!!
     
  7. Guntraitor Sagara

    Guntraitor Sagara Notebook Evangelist

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    That would work?
     
  8. fotak

    fotak Notebook Enthusiast

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    I reformated, mostly installed everything back (except for the DTools :D).
    I installed the drivers from the Acer website and now I get a BSOD which states that ati2dvag caused a problem and has entered an infinite loop :confused:
    Searching some forums I've came across people saying their GPU is overheating and that's what's causing the problem. That isn't the case with me, it goes to 42 degrees Celsius max when idle.
    Should I install the newest Catalyst from ATI website and then mod them to mobile ones?
     
  9. fotak

    fotak Notebook Enthusiast

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    I installed the Omega drivers, works fine so far, no BSODs. Now I have a weird thing happening when I mark a file (the orange thing around the text) which kinda annoys me, but I don't want to mess with anything because I finally don't have any BSODs, I only had 2-3 random freezes.

    [​IMG]

    Any way to fix it?
     
  10. Andy

    Andy Notebook Prophet

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    That has something to do with the video driver or settings....
    What was the STOP error code is the previous BSODs....
    any dumps or minidumps..??
     
  11. fotak

    fotak Notebook Enthusiast

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    No idea about the dumps because the BSOD stayed on for like 1 sec max. But I'm sure it had a dump of some sort. Anyway, I installed Omega drivers again and unticked "Enable VPU recovery" option and it's running fine for 2 days now, I just hope it stays that way.
    I installed another visual theme on my XP and the graphic glitch is gone, it seems to affect only my previous theme... Oh well...
     
  12. fotak

    fotak Notebook Enthusiast

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    Bump...
    I've solved my BSODs when hibernating and going to stand by. And my video drivers seem to work fine now. I still get a really random BSOD though. I can't read what it says because it disappears in an eye blink (but I'm VERY sure it doesn't mention the video driver now). Can I pause it or is there a log which records the whole BSOD message?
     
  13. Silas Awaketh

    Silas Awaketh Notebook Deity

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    Actually, there are others here who have the same problem. Can you tell post how you fixed the problem?

    As for your question, go to system Properties - Advanced - Startup and Recovery -Settings, and uncheck where it says Automatically restart.
     
  14. fotak

    fotak Notebook Enthusiast

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    I completely uninstalled all my previous video drivers and then downloaded the latest Omega drivers for my GPU and it fixed it, I had no BSODs for like 4 days, and then they kicked in again (though I'm sure it doesn't say anything about ATI drivers). Try that and see if it fixes it.

    And about your fix - won't it prevent automatic shutdown if something overheats, thus leading to hardware damage? Or is it hardcoded into BIOS so it shuts everything off if it gets too hot?
     
  15. Silas Awaketh

    Silas Awaketh Notebook Deity

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    Nope. BSOD will still hit you when it has to, due to whatever the problem might be, the system will be shut down, like it does right now for you, but this time, you'll be able to read the error for as long as you like, for taking notes about the error code or what file is being retarded. It won't restart within a second like it does right now for you. Then, you can press the power button and shut your system down and restart it.
     
  16. fotak

    fotak Notebook Enthusiast

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    Thanks! :)
    :fingers crossed and waiting for the BSOD to strike again :D :
     
  17. Andy

    Andy Notebook Prophet

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    Check in the Advanced System Settings, how is the debuggung info being written - in minidumps, or complete memory dumps. Then download WinDBG, open the dump through it and get all the debugging info that you can.

    (And does the BSOD say anything about DRIVER_IRQL..??)
     
  18. flipfire

    flipfire Moderately Boss

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    If your still undervolted, raise the multiplier voltages by 1 step.
     
  19. fotak

    fotak Notebook Enthusiast

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    Yay! (Well, not yay but anyway...)

    The file causing trouble is KMWDFilter.sys and after some googling it seems to be my Trust mouse driver :/
    I've found no fix for it for now :confused:
     
  20. Silas Awaketh

    Silas Awaketh Notebook Deity

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    Just delete this file. Everything'll work the same, as far as I could find out.
     
  21. fotak

    fotak Notebook Enthusiast

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    I removed my mouse through Device Manager, then downloaded the latest driver again and now I'll see if it gets fixed. If it doesn't I'll delete the trouble making file.

    Thanks for your replies once again!
     
  22. fotak

    fotak Notebook Enthusiast

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    The BSOD kicked in again, I ran a search for the .sys file and the search brought back 3 instances of the file, I got rid of all of them and after that my mouse stopped working. I tried removing the mouse drivers through Device Manager and then installing again, but it just won't work anymore...
    Now what? :(
     
  23. Andy

    Andy Notebook Prophet

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    STOP code..?? Minidump..??
     
  24. fotak

    fotak Notebook Enthusiast

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    No. What I meant was that the same BSOD appeared (saying that KMWDFilter.sys was responsible for that) and after that I deleted the file as Silas Awaketh and some googling suggested. And after I deleted the file my wireless mouse stopped working, and I can't get it to work again, reinstalling attempts don't help (first I removed everything related to the mouse and installed after that...). I've had no BSODs after deleting KMWDFilter.sys, but my mouse isn't working anymore.
     
  25. Andy

    Andy Notebook Prophet

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    You can't go on deleting .sys files for fun.
     
  26. fotak

    fotak Notebook Enthusiast

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    Well, I know that :D
    I just did what other people suggested... But without backing up files prior to that.
     
  27. Andy

    Andy Notebook Prophet

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    If nothing else, do a system restore/repair install/clean up with ccleaner.
     
  28. Silas Awaketh

    Silas Awaketh Notebook Deity

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    Yes, you can. It depends on the sys file being deleted. In this case, people on other forums have deleted it and went on with life without any problems and BSODs, and in his case, he couldn't.

    Ofcourse, saving that file elsewhere for just in case should have been done.
     
  29. fotak

    fotak Notebook Enthusiast

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    Yeah, it was really retarded of me to do so... I was doing a dozen things while deleting the file so I was just doing it in a rush without thinking about the consequences... Would any of you happen to have this file? :D
    I'll try to dig this file from Win XP CD before I format just for that...
     
  30. fotak

    fotak Notebook Enthusiast

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    I installed the mouse on my desktop and copied the files from there, my mouse is working again... But I bet I'll see this BSOD pretty soon again... I'll email Trust for that issue :D
     
  31. PocketAces21

    PocketAces21 Notebook Evangelist

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    turn off automatic restarting and check the error code