BSOD with Skype and Bluetooth

I have been using skype for a few months, but ever since I added the bluetooth card to my Dell 1420 and started using a bluetooth headset, I have been getting frequent BSoDs. It happens almost every time I use skype, usually about 20 minutes into a call. It has not happened at any other time. I will attach a picture of the BSoD, as well as the text from the error report or whatever it is that Vista presents on the next startup. Another thing I noticed that might be related is that occasionally to get the headset to work in Skype, I have to tell it to use the optical/spdif output rather than the headset itself, while other times setting it to the headset works and the spdif doesn't. Any help would be greatly appreciated.

The three reports, from the three times that it happened today:

#1:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: A199E2AD
BCP3: A7893B78
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini112507-01.dmp
C:\Users\Micah\AppData\Local\Temp\WER-37689-0.sysdata.xml
C:\Users\Micah\AppData\Local\Temp\WER37F0.tmp.version.txt

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#2:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 8D20A2AD
BCP3: A46C7B78
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini112507-02.dmp
C:\Users\Micah\AppData\Local\Temp\WER-43742-0.sysdata.xml
C:\Users\Micah\AppData\Local\Temp\WERFDAF.tmp.version.txt

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#3:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: A17072AD
BCP3: AB97EB78
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini112507-03.dmp
C:\Users\Micah\AppData\Local\Temp\WER-31964-0.sysdata.xml
C:\Users\Micah\AppData\Local\Temp\WER1A24.tmp.version.txt

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And the BSoD:

 

http://forums.microsoft.com/technet...tid=2455146&sb=0&d=1&at=7&ft=11&tf=0&pageid=1

The above link goes into detail about your problem. Dell's at least my E-1505 are notorious for this problem. I have Thinkpads, and I have used the thinkpad drivers on the Dell and voila no BSOD.

 

Yes! Thank you! Hope it works.

 

Otherwise you can hack the bluetooth stack. Dell really sucks with their support on the bluetooth 2.0+EDR module. I am really disappointed -- I had to manually hack my drivers to get them to work the problem was btwavdt.sys that had an updated version just not for DELL.

The Lenovo installs like a dream if you have the same 2.0+EDR module,

Phil

 

Yeah I installed the Lenovo one, and had a 40 minute Skype conversation today with no BSoD. I am disappointed though that Dell just ships a faulty product. What would they tell me if I called support? "Sorry it doesn't work?" I doubt they would recommend me to use their competitors product.

 

My point of why I won't switch to Dell.

 

So true... I was honestly expecting a lot more problems!

 

My acer crashing in same file with acer phone But it was bad just need download new widcom bluetooth stack from they site

 

Hello, I've got the same problem. What exactly do I have to install from Lenovo? I am pointed to a site where I could buy stuff, but I need only a driver, but I can't find the right one Please help me quickly

 

micah356, you need to install SP1. I was getting a lot of blue screens too before SP1.

First, check if any of the issues/drivers here apply to you: http://support.microsoft.com/?kbid=948343#method5

If so, update or uninstall the affected driver (if it's a driver issue).
If not, then go ahead and use the Standalone updater: http://www.microsoft.com/downloads/d...displaylang=en

Also, I have Dell bluetooth and I don't have any problems with it. And I didn't need to hack any drivers. I'm only using it for a bluetooth mouse though. Go to dell.com, support section, drivers & downloads, and make sure you're using the latest driver for Bluetooth with Vista on your computer model. The driver updater may want to update the firmware too... if so, then let it do that too.

If problems continue, you can also look at these instructions on debugging BSODs: http://forum.notebookreview.com/show...89&postcount=4