Basically, I am trying to provide support to someone, remotely. I want to make it as easy as possible for them, and I need access to their computer.
What's the best solution?
edit:
host platform is windows, the client platform (me) can be anything.
obviously "no work" is a bit unrealistic, "as little work as possible" will suffice
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masterchef341 The guy from The Notebook
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I always use Crossloop, the free version.
Works very well, all you need is the access code from the other person. -
masterchef341 The guy from The Notebook
just found:
www.logmein.com/express -
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teamviewer
can even be set up so that the host doesn't even need to be there. -
Teamviewer is good and has lots of options.
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davepermen Notebook Nobel Laureate
on the host, say "go to www.teamviewer.com", then click quick support (or what ever it's named in english, the second button it is), run, and tell me the numbers.
on the controller side, only a flash capable browser is needed. if on windows, you can install the software, too. -
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I use teamviewer. There is even a portable version.
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Another vote for Teamviewer
Although if you need to show something Skype might do the trick too
(Thanks Serg for introducing me to the Screen showing feature) -
one more--Live MESH.
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It is, but my sense is the person the OP is trying to help is so computer illiterate that watching him fix it isn't going to do either of them any good so I tossed LM in as another alternative
Best screen sharing software that requires no work on the HOST end
Discussion in 'Windows OS and Software' started by masterchef341, Feb 2, 2010.