The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Bluescreen of death! please help...

    Discussion in 'Windows OS and Software' started by sandrodz, Feb 25, 2010.

  1. sandrodz

    sandrodz Notebook Consultant

    Reputations:
    3
    Messages:
    121
    Likes Received:
    0
    Trophy Points:
    30
    I get blue screen of death every time I use mtorrent to download files. It happens most of the time when I leave laptop for overnight downloads... never happened before, but I've a feeling it's network driver - anyways, here is the info:

    022410-27003-01.dmp 2/24/2010 11:48:22 PM IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`031fe477 hal.dll hal.dll+2477 x64 C:\Windows\minidump\022410-27003-01.dmp 2 15 7600


    anyone? please help. I've hp HDX16, computer is 6 month old, and it had been working fine before... problem started yesterday after service provider upgraded my internet speed (fiber optic line).
     
  2. Sonicjet

    Sonicjet Notebook Evangelist

    Reputations:
    93
    Messages:
    400
    Likes Received:
    0
    Trophy Points:
    30
    I want to say it is a RAM problem....sorry....
    Try testing it with this tool:
    http://www.memtest.org/
     
  3. sandrodz

    sandrodz Notebook Consultant

    Reputations:
    3
    Messages:
    121
    Likes Received:
    0
    Trophy Points:
    30
    Sonicjet
    I tested using memtest (had it on ubuntu installation cd) - let it run few hours, no errors whatsoever.

    anything else I can test?

    I read that 0x0000000a refers to network card.

    in Bluescreen viewer I see two files.

    ntoskrnl.exe ntoskrnl.exe+71469 fffff800`02c1f000 fffff800`031fc000 0x005dd000 0x4a5bc600 7/14/2009 12:40:48 AM Microsoft® Windows® Operating System NT Kernel & System 6.1.7600.16385 (win7_rtm.090713-1255) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe

    hal.dll hal.dll+2477 fffff800`031fc000 fffff800`03245000 0x00049000 0x4a5bdf08 7/14/2009 2:27:36 AM

    And here is a dump file, I have no idea how to open and analyze it... hopefully someone can shed light :(
     

    Attached Files:

  4. Amnesiac

    Amnesiac 404

    Reputations:
    1,312
    Messages:
    3,433
    Likes Received:
    20
    Trophy Points:
    106
    IRQL_NOT_LESS_OR_EQUAL can refer to bad or faulty drivers. Try uninstalling your network card drivers, as you say the code refers to your network card. After that, reinstall the drivers, or install a different version.
     
  5. corlae

    corlae Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
  6. TANWare

    TANWare Just This Side of Senile, I think. Super Moderator

    Reputations:
    2,548
    Messages:
    9,585
    Likes Received:
    4,997
    Trophy Points:
    431
  7. hardcorp

    hardcorp Notebook Consultant

    Reputations:
    21
    Messages:
    130
    Likes Received:
    0
    Trophy Points:
    30
  8. corlae

    corlae Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    I have the same drv version, on the same Intel 5100, since I install this version i got no more BSOD (more than 1 week). I continue to motorize the system :)

    Happy Easter!
     
  9. spy21der

    spy21der Notebook Enthusiast

    Reputations:
    15
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    I also wanna confirm that I had the exact same problem as the original poster. And it has only been 2 days. But I have had no BSOD since I updated my driver from the place from the post above me. I was getting BSOD 3-5 times a day. Thanks everyone!
     
  10. corlae

    corlae Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    this means that the intel wifi drv 13.1.1.1 is an improvement, for the moment
    glad to hear that :)
    corlae
     
  11. corlae

    corlae Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    A newer wireless SW release is out. It contains a new driver 13.2.0.30. If possible, please update your wireless software. This build addresses some of the stability issues that you are encountering but not all. Please visit Intel support for download.

    this release is not posted yet, probably will be soon
     
  12. Selenium

    Selenium Notebook Evangelist

    Reputations:
    166
    Messages:
    456
    Likes Received:
    0
    Trophy Points:
    30
  13. TANWare

    TANWare Just This Side of Senile, I think. Super Moderator

    Reputations:
    2,548
    Messages:
    9,585
    Likes Received:
    4,997
    Trophy Points:
    431
    Hi, I seem to rememeber seing a beta at one point but rememeber having connections issue with it. Is there a link to these?