Hi, new here, I tried searching this first thing so apologies if it was asked before.
But I have done quite a bit of work configuring my new laptop I got black friday, and just 3 days ago I started noticing a flicker at the top of my screen, which prompted me to get it repaired before it can possibly get worse.
It's an HP Laptop, so I have to send it in soon and the repair is under warranty. But I don't know if they are sending me back the same laptop and just replacing the screen or if they're going to send me a different laptop (refurbished?). Or maybe they'll still just end up wiping my HDD..?
so I want to know if the system image I made this morning will be usable if a different laptop that comes back or will it be incompatible? And should I wipe the hard drive myself with the possibility I don't get this laptop back? (or who knows what they can do with my info while it's in their possession)
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As long as the system is a replacement with roughly the same equipment under the hood, it should be fine. Chances are that the LCD will be replaced and that'll be it.
That being said, it's my opinion that if/when you have a problem and you're within the return period...you return it and re-buy later. That way if something else crops up or the repair is not done right, you are not out of luck on getting your money's worth. -
Take off any sensitive info such as credit card numbers. Maybe back up your favorites and cookies in Internet Explorer and then delete those and delete your internet history if your really paranoid. Your image should be good insurance if they happen to change computers on you. I don't think it likely but could happen. Also make your rescue disks that you should have made when you first got your new computer.
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okay thanks for the advice. I did a bit of downgrading and other configurations so I'd hate to have to do it again so soon. I'll wipe whatever I consider sensitive in hopes of getting it back and then won't have to restore too much. If I dont get it back hopefully the backup image works since at worst it will be a replacement with the same hardware.
Can a backup be put on a replacement laptop?
Discussion in 'Windows OS and Software' started by paynekiller, Dec 22, 2011.