Can someone help, i have no idea whats caused this to start happening!

I hope this is the right section to post this as i couldn`t see any other option, all of a sudden both my internet explorer 7 and Firefox have been playing up. Both browsers are struggling to load up images and sometimes they won`t load them full stop, also both browsers have struggled to load up my homepage of google.com where most of the time it will just hang saying page cannot be displayed but if i open my favs menu and click on a link it will load up.

I am on vista ultimate 32 bit,i have a sony vaio, my router is upto date with its firmware and my firewall is nod 32. This has only just started to happen.

Its a right pain as browsing can also be very slow at times with pages hanging and thats in both IE7 and Firefox, any ideas whats going on ?

 

1. Reboot the modem/router.
2. Reboot your computer.
3. Test your internet connection on a speed test website. If it is roughly like your contract, internet works.
4. Re-load the pages.
5. If they are slow, it means they are suffering technical problems.
6. ping the websites.

 

Temporarily disabling/stopping NOD32 and see.

cheers ...

 

I have done all the above and its still the same, some sites i normally visit never have any problems at all and even those are taking forever to load up.

I pay for 2 meg broadband and my speedtest is spot on the mark.

 

Run CCleaner and let it scan and repair registry errors, and also let it clean up your computer. If that doesn't help, take your laptop to another wifi hotspot and see if things improve.

Exactly when did this start? What were you doing prior to that? Did you install or remove any software?

 

Don't fix registry errors with CC Cleaner!!! It is a flawed program for that. Clean the remaining trash with it but not the registry.

 

I have been seeing 200-500kb/s internet speeds all day, which is pretty pathetic. Verizon tells me my line is OK, so it must be on their end.

 

Really? I've been using it for a very long time - never had any stability problems on my XP or Vista systems. I'm certain you can provide links so I can read why it is a "flawed program".

 

I don't need to provide links and wikipedia articles. It is obvious you are not using Adobe CS Master Collection, HP, and Creative Products. Run CC Cleaner if you have those on and you will see how all of them will go bonkers and how Windows will configure the software every time you run them. Just because CC Cleaner says it is not okay, it does not mean it needs to be removed.

 

CCleaner does have both an Include and an Exclude list, both of which I do use.

 

I am afraid that was not the issue here. The issue here was on fixing registry entries with CC Cleaner. CC Cleaner screws up many Adobe Common Shared things. Moreover HP is like a nagging wife if something gets removed from the registry. The whole suite will crash.

 

The Include/Exclude lists can have registry entries in them as well as file system entries.

And I have PhotoShop/CS2 Suite installed without issues with CCleaner.

 

Let's not stray from the subject. The person who suggested CC Cleaner meant the following : Scan for issues and fix. What you are saying was not mentioned in his post. I am aware of how CC Cleaner works. I've used it many times on my pcs.

I made a mistake in the past to allow CC Cleaner do its job on my registry. My CS3 Master crashed, HP was not loading the TWAIN driver, Creative was not updating any more.

At the end of the day, you guys do what you want. If software starts to crash after you "fixed" your registry with CC Cleaner don't be surprised. That is all.

 

I, too, have used CS2, Adobe Acrobat (not the reader), and quite a few picky applications without any issues. I didn't run across any links via Google for Adobe issues, but I did see one or two for HP. I don't blame CCleaner though - HP writes horrible drivers and applications for their All in One devices which would probably explain why CCleaner finds incorrect registry entries. I would hazard a guess that any other registry mechanic application would yield similar results.

The great thing about CCleaner - you can save the registry prior to cleaning. Problems booting? Use safe mode and simply click the registry file to add the entries back.

 

The reality is that registries do not actually need cleaning. Many of us do anyway, probably because of some deep seated neurosis or obsessive-compulsive disorder that has gone unmedicated.

Myself, I am simply very organized Yeah, that's it.

 

I whole heartedly agree but bad as they are they need to be there in order to work. Same with Creative.

 

I agree...again. If a program installs trash but it works properly we should leave it there. But no, we always know better and as you said, obsessive-compulsive .


With games, after uninstall, I recommend using CC Cleaner on the registry. You deselect all and you manually tick the game corresponding entries. Games are not vital for OS and software to work. They are independent from the OS.

 

CCleaner has broken Adobe Reader and Sun Java on my computer, using the Ccleaner registry cleaner. I do not recommend using CCleaner for registry cleanups either. Infact, I can hardly recommend cleaning the registry AT ALL, as the entries that are removed usually doesn't take up much space anyway and the performance "increase" will not be noticeable in real life benchmarking, and hardly in synthetic benchmarks. I do recommend defragging the registry files though, as that can give you a nice performance boost. Dunno what free programs to use for registry defrag though.

PS: CCleaner is GREAT for cleaning out FILES that are not needed/junk/temp

 

In all fairness, I use CCleaner often without any problems whatsoever; however, if you do not understand what the entries presented to you during the scan of the registry are when running CCleaner, then you probably have no business clicking on the Fix Selected Issues button.

 

I need help with this, can you not start a seperate thread to have a CC cleaner debate

I still have really slow browsing at times, pictures are sometimes not loading at all and it just leaves a blank space with an X in the corner.

Like i said at the start this happens on IE7 and also firefox as well so its not just a one browser issue, is their anything i can check out as this is really frustrating me. It happens with my firewall off as well, i have run CC cleaner and its still the same.

Basically my problem is some web sites are only half loading up and then hang and these sites i know never have issues, i have tried a broad field of sites and some are pot luck whether they load and some hang.

Also like i said above, i`m getting a lot of blank spaces where photos should be with an X in the corner where they won`t load. What can i check and what can i di to try and solve this problem ?

 

How about updating your flash?

cheers ...

 

Touch wood i may have sorted this.

I went into my router settings to have a look if anything was obvious, i have a D-Link and under set up i had a look at the internet tab. I clicked on manual internet connection set up to see how it was already configured, i noticed the following that said.

Dynamic IP (DHCP) Internet Connection Type :

Use this Internet connection type if your Internet Service Provider (ISP) didn't provide you with IP Address information and/or a username and password.

I noticed a tick was put in this box

Use Unicasting : [ ] (compatibility for some DHCP Servers)


I unticked that and re-booted the router and now i seem to be getting pictures again fine and the internet is loading up quick again, touch wood this little checked box was the problem.

 

Thank you I was having a similiar problem. I also have a D-Link Router and noticed that Unicasting was also checked. Found this in the help file on d- link.

Use Unicasting: This option is normally turned off, and should remain off as long as the WAN-side DHCP server correctly provides an IP address to the router. However, if the router cannot obtain an IP address from the DHCP server, the DHCP server may be one that works better with unicast responses. In this case, turn the unicasting option on, and observe whether the router can obtain an IP address. In this mode, the router accepts unicast responses from the DHCP server instead of broadcast responses.

I don't know how unicasting got turned on but after turning off internet works fine so far.

 

Yeh, i was the same in scratching my head as to how this was enabled. Anyway things are still going fine here and touch wood they stay fine for both of us.

One quick thing for anyone who may shed some light on this, ive always had my home page set to www.google.com and quite a lot of the time of late when ive launched a browser it just stays loading and does nothing, using the same opened browser if i click a link on my favourites list it will load the page straight away.

Has Google been having any problems of late or is it a slight glitch at my end still ? Sometimes my homepage of Google.com loads no problem, other times it just stays loading and does nothing.

 

I am back to square one and this is a total nightmare, can anybody help ?

 

Uhh, does your router still not show a MAC address in the router configuration webpage? If there's no MAC address for the router, that might explain your inability to get through.

 

Your problem sounds suspiciously like a malfunctioning DNS server on your ISP's end.

That said, let's try something first

Start > Run
cmd
-enter-

type

ipconfig /flushdns
-enter-

Check again. If improved, you're set. If not, do the following

As a test, go to the following, select your OS and follow the instructions on your PC

https://www.opendns.com/homenetwork/start/computer/

Reboot and test again.

Usually, when a DNS server goes bad, the ISP catches it and fixes things within a day or two, but this will get you through.

 

Thanks for taking the time to give me the info above, on the first one where you said to use run and type in ipconfig /flushdns and then hit enter this is what it said, "The requested operation requires elevation".


On the 2nd one where you gave me a link and then to follow the instructions, that seemed to work to a certain extent but i still have quite a lot of web pages where photos won`t load up and quite a lot of websites are lagging and taking a while to load up, i seem to be getting my homepage of google a little bit more now but its still not right at all.

Where does this leave me now lol, i`m not great in this sort of area. The main pc seems to be fine as i booted it up for 10 mins and it didn1t seem to have a problem and that uses wireless from the router via a dongle adapter, the problems are with this vaio laptop i`m using where i use its built in internal wireless and not a dongle, maybe some settings have changed ? .........What is ther above telling you ?



This was happenening before using that OpenDNS you advised me to use, google not loading and the rare times it did load up i would have photos missing from pages etc.






This is still happening using OpenDNS, as you can see i have adverts missing from this site and also the logo at the top. I can`t see those photos as they won`t load, hope they have loaded so you can see part of my problems.

 

OK...we can probably rule out DNS.

That said, let's leave it at opendns for the moment.

Download mozilla firefox from any source and install it. Reboot. Go to any of your sites and does the same occur?

 

Ive had firefox for a while and its the first thing i did to try that, its the same in both browsers. Sometimes you will get a short time when both browsers are ok but in the main its a right nightmare, some sites are slow to load up and sometimes they will freeze on half a loaded page and other sites can be ok.

Its baffling me as to why google won`t load a lot of the time when i`m launching a browser, occasionally it loads but not a lot and images can be missing of sites and adverts etc. The desktop seems fine so maybe something has changed on my laptop, some setting or maybe a component might be on its way out, i`m guessing really as this isn`t my sort of area.

 

Gerryf19, thanks for all your input and help with this and to the others who suggested possible solutions.

With it dragging on for a couple of days i thought i would just wipe my hard drive totally and do a fresh install, to be honest its probably the quickest way and it would have told me if my OS was at fault.

Touch wood it seems to be ok so far after the fresh install, time will tell if ive solved it totally. Maybe my OS had got corrupt somewhere or the registry had changed.

 

Ah, but now you have deprived us of an interesting puzzle!

Seriously, glad you had the wherewithall to get yourself out of jam. I was leaning toward a corrupt temporary internet folder, but sometimes you just need to crap or get off the pot and re-install

 

...fish, or cut bait!

 

Well the puzzle goes on because this is playing up again, to be honest its getting on my nerves now and i`m normally layed back and patient.

Problems:

IE 7 is totally crashing on me a lot, its freezing up and locking which results in me having to close it in task manager. Some websites are taking forever to load, google my homepage is at it again in both IE7 and Firefox where sometimes it will load up and other times it won`t and then it will just time out, now if i go to my favourites list and click a link on the same browser thats timed out the link will load in the browser.

This has just had a fresh install of windows along with both disks being totally wiped, where now ?

 

When you reinstalled, did you use the existing partition or wipe the older one and start from scratch?

start > run
cmd
-enter-


chkdsk /r
say yes, reboot

after reboot

start > run
eventvwr.msc
-enter-

look under
Event Viwer
-windows logs
--application

search for the most recent instance of WININIT

double click,

scroll down

look for

? KB in bad sectors

If ?=anything but 0, your harddrive is failing. Has to be the answer if you just reinstalled and it impacts both browsers

 

When i re-installed i completely wiped all the data off both hard drives using the Vaio built in wipe data utility, it took about 3 hrs just to wipe the data, mine runs in raid 0 as its 2 x 250GB.

I get this at the command prompt on your first step ?

Access denied as you don`t have sufficient privelages
"You have to invoke this utility running in elevated mode"

 

oops, my bad

start > run
type
cmd

wait a couple seconds--atop the start menu you will see cmd.exe

right click that choose RUN AS ADMINISTRATOR

now proceed

 

Are you sure about that? I think you meant:

Click on Start then in the search box type "CMD" wait a second or two and proceed as above.

Gary

 

Ive done that, does CHKDSK have a log saved anywhere so i can post the results, the only thing i remember from it is that it showed 0 bad sectors.

Knowing where the log is would be handy.

The main pc in the house is having exactly the same problems as my laptop is having, does this put it down as a possible router problem or an ISP problem ? I know i went to the D-Link site recently and upgraded the firmware, it was the exact firmware for my model a D-Link DIR 635 Revision B1.

 

Two separate pcs having a similar problem is a very, very good sign that the real source of the problem is the thing they share in common - in this case the router, or possibly the ISP.

 

I managed to get hold of the previous version of software that my router was using so i put that back in and its still the same, i also contacted my ISP today and he said my ISP broadband box seems to be working ok from the lights being displayed which i told him and he also pinged it whatever that does.

So basically i have reformatted my laptop, i have put the previous version of software back in my router and also contacted my ISP.

Some websites still won`t load, some load occasionally and sometimes not at all like my homepage of google, this is both in IE7 and Firefox, My browser IE 7 hangs a lot and crashes sometimes, where do i go now ?

 

Remove the router from equation and hook up a PC directly to the cable box.

No joy, take a laptop to another location.

Does the problem repeat there?

If you hadn't reloaded your laptop, I'd take a guess it was an improper host file...but reformatting would have addressed that

 

Gerryf19's suggestion is a good one - it may be a physical problem with the router itself. Have you tried the system as it is with another router?

 

It doesn't really make sense that the router would selectively choose things to remove, but we are running out of ideas.

I have a couple more, though.

I loaded the same search you did and noticed that each of these images was slower loading for me, as well--but they all loaded quickly. At first, I noticed that each of the images had either a hypen or underscore in the image title and thought that was it, but some that showed also had that so it must be something else.

I've seen several things cause this in the past. A couple of malfunctioning zonealarm installations, ad-blockers and filters (do all the machines have something like this--and if so, when you reisntalled the one machine, did you put it back on before testing?), poorly configured proxy servers (do you use one?) or a malfunctioning DNS server.

Again, I would like to see what happens if you remove the router from the equation and it still fails, if you move to a different location with the laptop.

 

Also, are you running any kind of bit torrent program or anything else?

What exactly is running at startup?

 

Thanks Gerry, i`ll report back tomorow after ive tested it on a direct feed to the broadband modem.

 

gerry, here is where i am at.

Last night i tested the laptop direct to the internet via the ISP`s broadband modem and it was still the same, originally the desktop used to be connected direct to the ISP`s broadband modem before we moved it upstairs so i brought the desktop downstairs this morning and connected it direct to the ISP broadband modem and it worked no problem and without any hitches.

Now what i can`t understand is why would my laptop not work perfect last night when connected direct to the ISP`s broadband modem just like the desktop did this morning with the same set up ?

Is it something to do with mac adressess`s in that the modem recognises the desktop as being the original equipment that was connected to the ISP`s broadband modem before we got a router and laptop in the house ?

As soon as you put the main PC in a situation where it is using the wireless D-Link router via a USB adapter it then doesn`t work properly, when its in that situation some websites load and others won`t along with a lot of images and photos not loading.

 

when you set up the laptop in direct connect, did you shut the laptop all the way down and reboot?

(in other words, did it acquire all new dhcp information?

Obviously, the desktop was turned off, but since a laptop is--well, a laptop, you didn't necessarily reset the ip configuration settings

 

Yes, i did a re-boot of the laptop. I followed this guide i found on the net as i`m with Virgin/NTL.

http://homepage.ntlworld.com/robin.d.h.walker/cmtips/swap.html

 

I don't really think this is a MAC issue--MAC issues are usually either-or, rather than work or work partially. I am more interested in DNS information.

It is interesting the desktop does not display this behavior when directly connected. are you familiar with hijackthis--I would like to see what software you have running.

Also, did you try the laptop on a different network?