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    Can't access "Network and Sharing Center" nor "User Accounts"

    Discussion in 'Windows OS and Software' started by arlab, Oct 17, 2008.

  1. arlab

    arlab Notebook Evangelist

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    The control panel opens fine. I can access all items in the control panel
    except "Network and sharing center" and the "User accounts" (I can't access this sections via the taskbar either).

    What happens when I open one of the two items is I get a popup saying the
    following; WINDOWS EXPLORER HAS STOPPED WORKING.

    I used to be able to access these items. And one day, I just coulodn't anymore...

    Anyone knows how to solve this? Thanks.

    I'm using Vista Ultimate x64
     
  2. Pitabred

    Pitabred Linux geek con rat flail!

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    Did you install any software or click Ok on a UAC dialog before this happened? If not, have you done a scandisk lately? I'd highly recommend it. Things shouldn't just stop working randomly.
     
  3. arlab

    arlab Notebook Evangelist

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    I've done scandisk. No problems found. And no, I haven't installed any software. Just Windows updates...
     
  4. arlab

    arlab Notebook Evangelist

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    I tried to run the SFC on an Administrator Console. I get the following error: "Windows Resource Protection could not start the repair service."
     
  5. vinumsv

    vinumsv MobileFreak™

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  6. arlab

    arlab Notebook Evangelist

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    OK. Instead of running an administrator console from a shortuct (that made the first path of the console be C:\Windows\system32), I've run the console from the Start Menu (that goes to C:\Users\<myUserName>).

    Running sfc \scannow from there worked...

    According to the log, the file "shigna.dll" is corrupt:

    Code:
    2008-10-18 12:24:29, Info                  CSI    00000173 [SR] Cannot repair member file [l:20{10}]"shgina.dll" of Microsoft-Windows-shgina, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2008-10-18 12:24:31, Info                  CSI    00000175 [SR] Cannot repair member file [l:20{10}]"shgina.dll" of Microsoft-Windows-shgina, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2008-10-18 12:35:15, Info                  CSI    0000032e [SR] Cannot repair member file [l:20{10}]"shgina.dll" of Microsoft-Windows-shgina, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2008-10-18 12:35:15, Info                  CSI    00000333 [SR] Cannot repair member file [l:20{10}]"shgina.dll" of Microsoft-Windows-shgina, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    Although there are four entries, am I right to assume that the error is in only one "shigna.dll" file?
     
  7. vinumsv

    vinumsv MobileFreak™

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    arlab , then try getting a fresh copy from Internet or Vista DVD
     
  8. arlab

    arlab Notebook Evangelist

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    That's too big. :) I got a non corrupt copy of the dll I was needing, from here.

    It worked. Everything seems to be fine. Thanks for the help!