Can't open Zipped files in Windows 7

I have a user that is having issues opening a file after she's unzipped it. She has windows 7, she can click on teh zip file, extract the files, but when she clicks on the files they will not open. When she forwards the zip file to me, I can open them fine on my Windows 7 machine. I can't seem to find a solution to this. I downloaded winzip for her, and that works, but I'd rather have the issue resolved how it should be working in Windows. Any help would be appreciated. Thanks so much!

 

The first I would look for, is differences between the two Windows installations, is hers 32-bit and yours 64-bit for example. Honestly, I never ran into that issue except once and I never got to the root of the issue, but if you can identify differences in the configurations, maybe you could pinpoint the source of the problem.

 

Tell "her" that she must drag OUT "unzipped" files and drop to somewhere like desktop or another folder otherwise they are not actually unzipped.

 

You can try Recovery Toolbox for Zip is one of the most efficient data recovery tools and services, designed for the decompression of corrupted WinZip files. This program runs on virtually any computer so you may easily get back all compressed documents despite the root cause of software issue.

For more: https://repairzip.recoverytoolbox.com/

 

I would Like your post but... Recovery Toolbox for Zip is commercial software. Unregistered users cannot save data to the disk... this should be written in the first place.

 

You say she clicks on the files? Does she double click?

 

I prefer 7zip over winzip.

 

I do not really use anything over and above the Windows 7 default. I think this is what she is looking for.

http://answers.microsoft.com/en-us/...s-to-the/a240abe1-0e9c-4eb4-a5e1-ed25b5fc53a0

http://www.bitser.org/restore-zip-file-association-to-windows-default.shtm

 

I use the windows default tools to uncompress zip folders, but something like 7zip is handy for other compressed formats, like rar, iso, etc.


Sent from my iPhone using Tapatalk

 

I would agree with some other posters 7zip is far better program then the base program Windows has for unzipping files. It could also be her A/V is blocking her from running those files as well did you take that into consideration? From what your describing this is what is sounds like from what your telling. 7zip has more options and IMHO is far better and it's free.

 

Windows' default is free too and its done in explorer so mouse keys Back and Forth are working there and all is done is one window. So can't agree with you that 7-zip is better for unzipping zip archives.

 

Agreed, but when you run into anything but .zip, 7zip is great (free, lightweight, and has explorer integration - so all you have do is right click and go to the 7zip entry and click on extract here).

 

... then for archieves and iso I would use 7-zip

 

Sounds like we're in agreement, then!

 

Well then to each their own then. I like the more options in 7zip and that is what I like. I find it's feature more useful then the limited Windows unzip features.

 

Agreed, we all have our work flow and options we prefer. If not there would not be so many options out there.

 

I've been using Total Commander for the past 15 years for all my file management tasks (although I would acknowledge that there are a few compressed file formats that it doesn't handle).

John

 

All these nice replies, but we still don't know if the Original Poster's friend can open zipped files.

 

Too many unknowns. What type of files, has he checked for malware, etc..
Too many times here I waste resources looking up solutions for people with 1 post, who never reply again.

 

Sure, uploading the file would be preferable, then at least there's something to diagnose. Might, for instance, run the file through DiskInternals ZIP Repair (free).

7-Zip's a nice program (and portable), though it does run into ' unsupported compression method' now and then. This is by design, it seems, but a different archiver can open the files, so it still needs a last-resort tool (e.g.; CLI-based UnZip, which hasn't failed yet).