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    Critical Process Died on Windows 10 setup

    Discussion in 'Windows OS and Software' started by mrsingh, Jun 25, 2016.

  1. mrsingh

    mrsingh Notebook Guru

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    Hi all

    I recently installed a new ssd into my laptop and installed a fresh installation of windows 10 onto it. When it started up after the install and reached the screen where you setup a user and password the computer froze and I got the message "Critical Process Died". It then did its thing collecting info and restarted and I managed to get into windows. I thought it may have fixed it but then when I started to load up files and software I kept getting the error screen again.

    Now I have done another fresh install on windows on the drive and the same thing happened, Right at the user setup screen the error message appeared again.


    I have checked the ssd with sfc scannow but it didn't find any errors.

    Could someone help me out as I need the laptop for work on Monday!


    Thanks in advance
     
  2. 3Fees

    3Fees Notebook Deity

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    What is the Notebook Make and Model ?
    Who is the maker of the SSD and its size ?
    Does the Notebook have the latest Bios ?
    Does the SSD have the latest Firmware(Bios) ?
    Did you reset your pc within windows 10 yet ? Results ?
     
    Last edited: Jul 12, 2016