D620 acting really strange

Ok, this is really weird. It happened just now and it happened a couple days ago. I have a 1 month old D620 using the preinstalled xp (no reformat). The problem starts when a program goes crazy, like firefox shows nothing but a black page, no matter what the website. Then it and explorer.exe locks up partially. I can open the start menu and when i put my mouse cursor over stuff, it highlights but the mouse click doesn't work. Ctrl+alt+del give me the error honk and alt+f4 is non responsive, altho winkey+d works. My temp gauges tell me theres minimal cpu and hard disk load. However, it stays like this indefinitely. The only solution is to put the computer into stand by, bring it back and then reboot from the user selection screen.

AVG picked up nothing, and since i just got this, im not quite sure how to read the hijackthis scan below. Any help would be GREATLY appreciated. This is really spooking me.

Logfile of HijackThis v1.99.1
Scan saved at 11:55:43 PM, on 7/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Wave Systems Corp\Common\DataServer.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.7\bin\tcsd_win32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\PROGRA~2\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files 2\iTunes\iTunesHelper.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
C:\Program Files 2\I8kfanGUI\I8kfanGUI.exe
C:\PROGRA~2\MOZILL~1\FIREFOX.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files 2\Winamp\winamp.exe
C:\Program Files 2\AIM\aim.exe
C:\Program Files 2\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Document Manager] C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~2\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files 2\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKCU\..\Run: [i8kfangui] C:\Program Files 2\I8kfanGUI\I8kfanGUI.exe /startup
O4 - Startup: I8kfanGUI.lnk = C:\Program Files 2\I8kfanGUI\I8kfanGUI.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: EMBASSY Trust Suite Secure Update.lnk = C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files 2\AIM\aim.exe
O20 - AppInit_DLLs: wxvault.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~2\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~2\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: DataSvr2 - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Common\DataServer.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: NTRU Hybrid TSS v2.0.7 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.7\bin\tcsd_win32.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

 

It may have something 2 do with ur BOIS drivers. The PC won't let me go to displays 2 set my background or reso. after I installed a newer version of Win-Flash. That time, I restored my PC 2 a time when my computer was running fine. U can do that 2 or re-install ur computer. Did u update any dodgy drivers lately?

 

I would do a Windows Update and see if that helps anything. Also might want to download a registry cleaner, such as RegScrubXP:
http://majorgeeks.com/download.php?det=2048

 

Does it happen with any other programs? Or is it just Firefox and IE?

 

IF you have the Nvidia card, there is a software problem between Java and the card. You should check the Dell support boards, which have a fix for the problem. You have to change a setting in the Nvidia control panel (anisotropic something or other). This may not solve your problem, but it worked for me.

 

FYI: D620 Screen Problem

http://forums.us.dell.com/supportforums/board/message?board.id=latit_video&message.id=21944