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    Dell Latitude E6410 can't 'see' External USB 3.0 portable drive- any ideas?

    Discussion in 'Windows OS and Software' started by allfiredup, Apr 3, 2016.

  1. allfiredup

    allfiredup Notebook Virtuoso

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    My Dell Latitude 6430u is dead but fortunately I have everything including my Firefox profile saved on an external USB 3.0 drive. I'm temporarily using the E6410 (pre-USB 3.0) that I bought for my mom a few years ago. Both computers are/were running Win7 Pro 64-bit.

    When I connect the External Drive to the E6410, the power light comes on and I can hear the drive running. But I can't see it when I click on My Computer. It does, however, show up under Device Manager when I click on Hard Drives (I see the external drive and the internal SSD).

    Any ideas on how I access the external drive?
    THANKS!
     
    allfiredup, Apr 3, 2016
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  2. alexhawker

    alexhawker Spent Gladiator

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    Open disk management and see if you can assign a drive letter?


    Sent from my iPhone using Tapatalk
     
    alexhawker, Apr 3, 2016
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  3. allfiredup

    allfiredup Notebook Virtuoso

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    Thank you, my friend! Worked like a charm!
     
    allfiredup, Apr 3, 2016
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