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    Error Reporting

    Discussion in 'Windows OS and Software' started by mattireland, Jun 1, 2008.

  1. mattireland

    mattireland It used to be the iLand..

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    Hi,

    Does anyone at MS actually read error reports when you send them off? I always do because I thought it might help them in some way or something but then I thought that with the number that they must get, does anyone actually read them? Should I not bother to use up precious bytes of bandwidth [​IMG]?

    Thanks,

    Matt. I
     
    mattireland, Jun 1, 2008
    #1
  2. atbnet

    atbnet Notebook Prophet

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    Not unless you are John Mayer

    It does help them troubleshoot problems. They don't actually read them, but it is handled by the servers to compile problems to work on.
     
    atbnet, Jun 1, 2008
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  3. mattireland

    mattireland It used to be the iLand..

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    Thanks. I understand - that makes sense for them to do that.

    Rep for you :)
     
    mattireland, Jun 1, 2008
    #3
  4. Jalf

    Jalf Comrade Santa

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    They also use them to prioritize bugs. If they get a million crash reports from A, and only 200 from B, then they're going to fix A and *maybe*, if they have no more serious issues, take a look at B.
     
    Jalf, Jun 1, 2008
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  5. mattireland

    mattireland It used to be the iLand..

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    Right, thanks. So it is definitely worth still sending them off :) thanks!
     
    mattireland, Jun 1, 2008
    #5
  6. MaXimus

    MaXimus Notebook Deity

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    I always have it off
     
    MaXimus, Jun 1, 2008
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  7. Shyster1

    Shyster1 Notebook Nobel Laureate

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    You mean B.G. doesn't personally read every missive my system sends him? Awww, shucks! :D :D
     
    Shyster1, Jun 1, 2008
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  8. surfasb

    surfasb Titles Shmm-itles

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    This is true. They actually have scripts that prioritize the bugs based on how many support calls and how many error reports their servers receive. Then these bugs are doled out to the software engineers regularly. This is where the updates and hotfixes come from if you didn't figure that out.
     
    surfasb, Jun 2, 2008
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  9. knightingmagic

    knightingmagic Notebook Deity

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    The allow/deny Error Reporting to call home dialogs got annoying. I disabled the service :p
     
    knightingmagic, Jun 2, 2008
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  10. makaveli72

    makaveli72 Eat.My.Shorts

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    i'm a believer that this is true for true. :) ....i think it occured to me today when i submitted one and for the first time when i click send error report it opened a web page telling me basically that Microsoft is aware of the problem but there isn't a fix for it ATM...
     
    makaveli72, Jun 2, 2008
    #10