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    Exchanging 32-bit for 64-bit?

    Discussion in 'Windows OS and Software' started by Livingston, Oct 24, 2009.

  1. Livingston

    Livingston Notebook Enthusiast

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    To keep it short, I let someone else pre-order my copies of Win7 and I ended up with two copies of the 32-bit version. I went ahead and installed one but soon realized the lack of driver support...and it's the 32-bit version. I'm going to call Microsoft tomorrow, but does anyone know off-hand if they will allow an exchange to the 64-bit version?
     
    Livingston, Oct 24, 2009
    #1
  2. GoodBytes

    GoodBytes NvGPUPro

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    If you have not installed it, or used the product key, you should be able to exchange it.
     
    GoodBytes, Oct 24, 2009
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  3. Signal2Noise

    Signal2Noise Über-geek.

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    Dude, if the 32-bit lacks native driver support for your specific hardware the 64-bit isn't going to do much better. You're going to have to visit vendor sites to get what you need.
     
    Signal2Noise, Oct 24, 2009
    #3
  4. Livingston

    Livingston Notebook Enthusiast

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    From what I've found Alienware has released drivers for Win7 64, but I can't find the 32-bit drivers anywhere. Now I don't even have an Aero theme to distract me from the horror of my hinges falling apart.

    I do still have one copy that is uninstalled, so hopefully they will exchange it for me. If not I guess I could always sell it and buy a 64-bit version.
     
    Livingston, Oct 24, 2009
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  5. Livingston

    Livingston Notebook Enthusiast

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    Wow, I feel more than dumb right now. When I use the download link that I got from Microsoft it gives me the option of downloading the 32-bit or 64-bit. Disregard this whole thing. Just wow... :rolleyes:
     
    Livingston, Oct 24, 2009
    #5