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    Explorer .exe crashes literally 10-20 times a day

    Discussion in 'Windows OS and Software' started by Duke2007, Feb 8, 2010.

  1. Duke2007

    Duke2007 Notebook Deity

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    I can just press the start button, open my computer, right click something on my desktop, press back...almost anything. it will randomly hang, and ask for a restart. sometimes I can't restart it or end it, and I must manually restart my laptop.

    Using 64 bit Windows 7, latest windows updates.

    Off the top of my head, things running all the time (since the crash can occur even after a fresh restart, can't be firefox or any non-start up programs).

    Avast antivirus
    Sony Vaio utilities
    Logitech mouse drivers
    HP D4260 printer drivers

    I've read this problem all over the net, and the same response "reformat" everytime, and it does not solve other people's problems. what is going on?
     
    Duke2007, Feb 8, 2010
    #1
  2. coolguy

    coolguy Notebook Prophet

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    I also had these random crashes (especially after extracting files with 7 Zip), when I delete video files from desktop, empty recycle bin, right clicking in desktop,etc. But now they have disappeared after a clean install (nothing changed after the install though).
     
    coolguy, Feb 8, 2010
    #2
  3. Pirx

    Pirx Notebook Virtuoso

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    These crashes are almost always caused by a bad shell extension, and may not have anything to do with programs running in the background. You may use ShellExView to disable your shell extensions, and find out the culprit this way. As a general rule, it's always some bum third-party shell extension that causes the crashes, so start disabling all the stuff that's not from Microsoft, and then re-enable extensions one by one.
     
    Pirx, Feb 8, 2010
    #3
  4. Sir Punk

    Sir Punk Notebook Deity

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    I have the same problem. is it possible to know what shell extension is it from this info?

    Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aebab8d
    Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
    Exception code: 0xc0000005
    Fault offset: 0x0000000000051da0
    Faulting process id: 0x10f8
    Faulting application start time: 0x01cae3b237c07bdb
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
     
    Sir Punk, Apr 27, 2010
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  5. junglebungle

    junglebungle Notebook Evangelist

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    Back up data.

    Format.

    Re-install Windows 7.
     
    junglebungle, Apr 27, 2010
    #5