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    Fingerprint Reader after hibernation

    Discussion in 'Windows OS and Software' started by Mgarcia85, Dec 9, 2009.

  1. Mgarcia85

    Mgarcia85 Notebook Enthusiast

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    Question,

    Anyone have problems with their fingerprint reader after coming back from hibernation? Mine says "too short" or something like that over and over again (gets stuck in a loop) and the only way to log back on is with the password. That is no big deal, but once I do that I cannot shutdown as the laptop just hangs. Coming out of sleep it works fine, seems to be only with hibernation.

    I googled this and it seems like some people have this problem but I couldn't find a solution.

    Any ideas?

    Thanks,
    Mark
     
    Mgarcia85, Dec 9, 2009
    #1
  2. Spoom

    Spoom Notebook Enthusiast

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    I'm experiencing the exact same issue, minus the inability to shut down. Did you figure it out at all?
     
    Spoom, Jan 18, 2010
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  3. obsolete

    obsolete Notebook Evangelist

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    I had that problem under Vista. It went away when I upgraded to 7 and loaded the new drivers from the HP website.
     
    obsolete, Jan 20, 2010
    #3