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    FireFox Problems--NEED HELP

    Discussion in 'Windows OS and Software' started by eric06, Sep 11, 2006.

  1. eric06

    eric06 Notebook Consultant

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    Recently when I use Firefox for anything it comes up with "Firefox has encountered a serious error and needs to close. Do you want to contact Mircorost about this problem?"

    Do I need to reinstall Firefox? The last extension I installed IE Tab. Would that be causing the problem?
     
  2. Qhs

    Qhs Notebook Evangelist

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    That is the best place to start. Have you tried going to Firefox Safe Mode? If not, do that and uninstall IE Tab, go back to regula Firefox, and see what happens. If nothing changes, uninstall one extension at a time untill the problem is fixed. Usually its the most recent one.
     
  3. eric06

    eric06 Notebook Consultant

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    Thanks Qhs.

    I updated the IE tab extension and so far no problems. If it happens again I will uninstall the extension and see if that helps.
     
  4. Qhs

    Qhs Notebook Evangelist

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    Sounds great! Yeah I remember when this happened to me. It took me a few hours to figure out. I doubt you will have any more problems with that extension. :)