Firefox 4 touchpad scrolling iissues

This must be an issue with Firefox 4 as my vertical scrolling using the right side of the touchpad works in every other program, broweser, and even Firefox 3.6. I'm using a Gateway P-7811fx and even updated to the newest driver on gateway support site. That driver didn't work so I went and installed the latest straight from Synaptics support site, this latest version was horrible and included some scrybe gesture stuff. I played around with it but it was very picky about where your finger was for vertical scrolling to the point you couldn't use it without looking to make sure your finger was in just the right place. Besides that the two-finger method of scrolling was very choppy, not smooth at all, and still clunky getting it to work smoothly.

It seems as if it has something to do with the adobe plugin or .pdf's in Firefox 4. If I disable the adobe plugin then scrolling works fine again, but this is useless for me as then it doesn't display .pdf's in the browser tab which is something I use frequently. The best I have managed is now the scrolling will work within the .pdf's in the browser, but not on any other webpages. Anyone know of this issue or any fixes for it? I would prefer to keep using Firefox 4 because I do like it otherwise, but without scrolling on the touchpad working it is not useful at all for me.

thanks

 

Try upgrading to Firefox 5.0 and see if that fixes the problem. FF 5.0 official version (not beta) was released on Filehippo.com today.

 

Thanks for the idea, but unfortunately vertical scrolling on the touchpad stiill does not work in Firefox 5. Works on .pdf files open in firefox and every other application it should. No one else is experiencing this issue? It's very frustrating.

 

No problem with FF 4 and FF 5 here. Synaptics touchpad on a Dell. Same with my Acer.

Have you already tried a new, fresh profile for your FF?

Michael

 

Could you explain what you mean by a new fresh profile for FF?

After a reboot I have noticed now that the scrolling works fine as long as there are no .pdf's open in firefox. But whenever a tab has a .pdf on it then the scrolling works only in that .pdf and not in any of the other tabs. This still won't work for me as I often have a .pdf open for reference while a few other tabs are open doing research.

 

Start firefox with the -profilemanager option (using the "run" item in start menu) then create a new profile.
In FF 5.0 there is Help --> "Restart with Add-Ons disabled" Should serve the same purpose.

From your observation: You might consider disabling (or removing) the browser plugin of your PDF reader. Side effect: PDFs are no longer opened in browser tabs.

Michael

 

I have the same problem! I upgraded to FF 5 yesterday, had 3.6 before and scrolling worked fine, but it doesn't work now with FF 5. Works with any other program

 

The issue has to do with the program profiles in the Synaptics driver. The profiles are all in the registry and are located in 3 different top-down hierarchies. You need to edit all 3 locations to get scrolling, one-finger, two-finger, chiral motion, and so on to work properly.

I personally use the Chrome browser. I got touchpad scrolling and all the other goodies to work by copying/editing the Firefox profile for Chrome and then merging the registry keys back. Kind of impossible to create a profile from scratch unless you can interpret all the HEX.

Scrolling worked fine for you while using the pdf plugin in Firefox and only while inside a pdf because at that time, the Synaptics driver detected the adobe reader process was the active user process and switched to that program profile.

Scrolling doesn't seem to work well in the newer versions of Firefox because it is possible that the driver does not contain an updated program profile for Firefox. This is all dependent on the driver revision and actual touchpad hardware. Some have updated/working program profiles. Others do not.

 

is the fingerprint reader now working on ff5?
didnt work here on ff4

 

https://bugzilla.mozilla.org/show_bug.cgi?id=626813

There seems to be a bug with Firefox. Please update with a comment listing whether you have or do not have the bug, what OS (Windows 7 64-bit), and who makes your touchpad.

I have this issue, too. Exactly the same, man. It's been broken ever since Firefox 4.0 (Firefox 4.0 Beta 4, 08-29-2010 nightly, to be exact).