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    HDD frozen

    Discussion in 'Windows OS and Software' started by 1003eck, Jul 16, 2011.

  1. 1003eck

    1003eck Newbie

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    I have a gateway mx6421. I was trying to restore it back to factory setting and now in the BIOS it say HDD frozen and in F10 BOOT reads no OS found?? What is a way I can solve this problem? I tried to reinstall windows xp with a disc and that says hard drive can't be found??? Im confused. Please help!!!
     
    1003eck, Jul 16, 2011
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  2. Baserk

    Baserk Notebook user

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    If you do a cold boot and enter the BIOS, does it still show the HDD as 'frozen' or 'clear'?
    Can you reset the BIOS settings to default?
     
    Baserk, Jul 17, 2011
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  3. JOSEA

    JOSEA NONE

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    If you have tired what Baserk said and it still fails, do you have another drive you can swap in for testing (to rule out a mother board or connector issue)?
    I would also try to reseat the hard drive and clean all connectors. If this is the original hard drive (I read it came with a 4200 RPM drive) it may well be 'dead'.
     
    JOSEA, Jul 22, 2011
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