As the title says, I have an HP Elitebook 8549w (fully loaded) with Win 7 and IE 9. I keep getting a message that says Internet Explorer has discovered a problem with the web page and is searching for a solution and then Internet Explorer is shutting down the web page -- and then it re-opens -- often my losing a considerable amount of work.
I've had IE9 on here since it came out. This seems to be a relatively recent phenomenon over the last few or maybe several months, whose frequency is getting worse.
Today I couldn't even open a browser window when I first signed on to my laptop without it crashing 3 times in a row and re-opening. I finally just closed that window and opened a new one. It still crashed repeatedly.
There are no particular sites this happens on -- it seems to happen on every site.
I do not go (on this computer) to any dangerous sites -- this problem happens with Outlook Web Access -- will probably happen while I am writing this message.
I have a Sony Vaio 13"with the same set- up an don't recall this happening or happening as frequently but I haven't been paying attention.
I have cleared temporary internet files, cookies, etc.
I use MSSE for virus protection, and i keep everythign updated.
The only "unusual" programs I have on here are:
Xmarks Xmarks | Bookmark Sync and Search that syncs up my favorites across my 4 computers ( 2 are from 2006 with XP and IE 8 -- and ASUS and an old HP)
Speckie Speckie - Spell Check Internet Explorer for spell-check (much better than IE spell)
I use Secunia PSI Free Computer Security - Personal Software Inspector (PSI) - Secunia to keep check that all my software is up-to-date.
Otherwise, everything is else is boring normal: Wordperfect and Word Office paks, no games or anything like that.
Does anyone know what is going on?
Any suggestions as to what I might do?
I am copying an dsaving this message in case when I press submit, I get another Internet Explorer found a problem message and lose everything.
If I don't indicate so -- then this message posted without problems.
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i never use internet explorer so cant help with the crashes but it might be worth downloading firefox > Mozilla Firefox Web Browser which ive used for the past 5 years and its never let me down yet.
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I understand the preference for Firefox -- however, for my work most of the websites I have to address regularly do not work well with Fire Fox. Until web-designers, as a rule, design their websites to be friendly to Firefox as well as IE -- I am stuck using IE.
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A while back I had a simmilar issue and it turned out to be the google addons. I had to deinstall and reinstall with updates....................
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That didn't help.
But I just uninstalled and re-installed it -- and I realized that there were a LOT more add-ons than I caught the first time. So I unchecked everything.
Hopefully this will work.
Edit: Since uninstalling and re-installing and de-selecting as many options as I could find on the Google Tool Bar, just clicking a button on this web page crashed IE again. -
Can you get rid of the Google tool bar completely to see if that is your problem?
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It can be any of the add ons including flash etc. I was using just my example. Deselect all of them then use it for a while letting one back in at a time. Once the issue reappears then you have found the culprit................
Edit; when I say all add ons I meal ALL. This includes even Java. IE can be a monster at times. -
I will start with deleting all the add-ons and add them back one at a time.
@Tree Tops Ranch -- I really like the Google Search box. I don't know any other way to get it these days except through Google toolbar.
And to repeat, de-selecting "everything" on the Google tool bar (so I just have the search box) hasn't helped at all. But I will try Tanware's suggestion. -
allexternal add ons to IE. Those that are either system provided or direct M$ should be ok to leave. Such as send to BlueTooth if you have it. But as examples Flash, Abode, Java, any add on bars etc. once you have a bare minimum IE then try browsing and as needed and then add back an add on at a time to see when it starts crashing again............
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I know this might not be the solution you are looking for, but you should give Google Chrome a try, very few sites that does not support chrome.
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Microsoft's website suggest switching Accelerated Graphics on IE9 to software rendering instead of GPU rendering (found in Tools>Internet option. Advanced). That seems to be doing the trick so far -- but it is a little early to tell.
I've disabled every add-on I could find.
So far so good but I'll wait a few days and see -- and no, I don't want to use Chrome -- I tried it but I had some problems, it was a while ago and I don't remember what. And the privacy issues with Google are enormous. I deal with too much confidential information to even risk it. I don't trust Google at all any more. -
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It's probably Flash.
The latest version has a known problem with some HP laptops.
Adobe are currently working on a fix.
I was getting constant crashes on my Elitebook 8760. De-installed Flash. Problem solved.
The recommendation from Adobe is to downgrade to the last secure version of 10.
All the details here:
Adobe Community: Flash Player 11.4.402.265 causes IE to crash
Peace and Luv.
EdShift
HP Elitebook 8540w, Win 7, IE9 constantly crashes -- like a dozen times an hour sometimes and getting worse....
Discussion in 'Windows OS and Software' started by Justitia, Sep 1, 2012.