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    Help! Intruders in my e-mail account

    Discussion in 'Windows OS and Software' started by armadilo, May 6, 2008.

  1. armadilo

    armadilo Notebook Evangelist

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    Hi all,

    I have an issue with my e-mail account. People can access my account (I don't know how), go inside my inbox and they send me also mails telling me what I wrote to my girlfriend. Is there a software to protect the account?
    What can I do about this?

    Thanks in advance
     
  2. flipfire

    flipfire Moderately Boss

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    Change your password ASAP. Make sure the computer your using isnt infected by any sort of trojans

    What kind of email account is it?
     
  3. armadilo

    armadilo Notebook Evangelist

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    The account is Hotmail.
    Is it good the AVG Anti-Virus for finding trojans?
     
  4. hollownail

    hollownail Individual 11

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    AVG is alright. You could also use trials of norton and macafee if you wanted.

    But yeah, change your password asap. To something that is not a word. Try to use a phrase and include numerics and special characters.
    It probably won't help though. Hotmail is not a secure system. It's known to be easily hacked. Not sure how hard that is now, but in the past it was fairly simple.

    Also, are you using a public computer?

    *edit*

    get ad-aware from Lavasoft as well.
     
  5. flipfire

    flipfire Moderately Boss

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    Just to make your computer safer use these 3:

    -AVG
    -Spybot Search & Destroy
    -Lavasoft Ad-Aware

    scan asap.
     
  6. Nocturnal310

    Nocturnal310 Notebook Virtuoso

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    type your password backwards to cheat the Keylogger.

    so if u want your password as say "armadilo" ..type like this "olidamra"

    or even randomize the typing ... "aamrdilo"
     
  7. osomphane

    osomphane Notebook Evangelist

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    I think keyloggers are smart in that they detect recurring strings and note that...
     
  8. coolguy

    coolguy Notebook Prophet

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    Don't share your account logon info with others.
     
  9. Baserk

    Baserk Notebook user

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    Do you use a maybe unsecure wireless connection?
    Could you ask a friend or relative you trust well enough, to change your hotmail password if you cannot do it yourself from another computer?

    Check my signature for security programs and use several of them (including anti-rootkit progs).
    However, if you are not sure that you can resolve the problem 100%, be prepared to erase your HD (after having copied the important data to external media), nuke it/erase it with DBAN or KillDisk and do a reinstall of your OS.
    Copy your personal data back after you have checked it thoroughly with several AV/AS programs.
     
  10. jack sparrow

    jack sparrow Notebook Evangelist

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    I think here are two the issues:
    Or someone spy on you and know your password or controls your laptop that of course is much more serious.
    Hotmail really sucks! Did you scan with the AVG to see what it founds?
     
  11. Shyster1

    Shyster1 Notebook Nobel Laureate

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    Webmail account? First, give your computer a really good A/V & rootkit scrub-down, then get a new account, with very different UID and PW, empty the old one (don't forward emails from old to new), and get rid of it. And don't write your UID and PW down where someone else can get it.
     
  12. boypogi

    boypogi Man Beast

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    close that account asap
     
  13. eloidan

    eloidan Notebook Consultant

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    How safe is Netscape and AOL mail compared to Hotmail??
     
  14. timtravel42

    timtravel42 Notebook Virtuoso

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    copy down your contacts, remove them from that account, if you have important emails, forward them to a junk account that you make, then forward them from your junk (transfer) account to your real new account
     
  15. kanehi

    kanehi Notebook Deity

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    Could be you were hijacked with unsecured wifi or your firewall has been compromised. Yes, change your password. I usually use a sentence with a number for passwords. Some e-mails also trick you into thinking you did contact them and when you reply..bam! You can also exclusively only let people on your contact list to e-mail you.
     
  16. Bog

    Bog Losing it...

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    Unless many of his other computer information has been compromised, it is unlikely that his computer has a keylogger. The best thing to do is simply to get a new account, and have your compromised one forward incoming mail to your new one.
     
  17. Patrick

    Patrick Formerly beat spamers with stiks

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    Who's up for ddosing the hackers? :)
     
  18. flipfire

    flipfire Moderately Boss

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    2 possibilitys:

    1) You have a keylogger/trojan

    2) Your gf is cheating on you lol