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    Help needed with Windows 10, wont sign in.

    Discussion in 'Windows OS and Software' started by DukeCLR, Apr 4, 2017.

  1. DukeCLR

    DukeCLR Notebook Deity

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    I just came home and tried to turn on my desktop which has been unplugged for 4 days, I enter my password and I get "We can't sign in to your windows account" this can be solved if you sign out, I hit the sign out button and I go to a brand new desktop, no wallpaper and the only two icons are the recycle bin and Battlefield . All my programs seem to be on my SSD though, when I got the account icon it shows my picture and has my name but nothing it there. Any ideas of how to straighten this out. I hate Windows 10 BTW.
     
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  2. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    no clue. I never use a password after I was locked out of windows 8 the same way once.

    No PIN/No Password ever again

    I also highly urge to not use a Microsoft account to sign in but rather, a local one
     
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  3. DukeCLR

    DukeCLR Notebook Deity

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    I thought I did have a local account because the last one was a PITA to use, I even had my "easy" password on it. I will look into it a bit more. Thanks
     
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  4. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    By the way make sure you are connected to the internet while trying the password
     
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  5. hmscott

    hmscott Notebook Nobel Laureate

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    I've had this happen a few times over the years with Windows, it's very scary when it happens, as you can't get to your desktop - and none of your profile settings, app settings, and desktop files are available.

    I stumbled across an idea the first time it happened, and it works on every version of Windows since, although I haven't tried this on Windows 10.

    The first time this happened I logged in via Administrator, only to find my whole Users directory was also missing...

    If Windows finds a corruption during a login, and it can't continue, it can move the whole C:\Users\username directory to a temporary location... not immediately visible, so you think it's just been deleted - I found that it's still on the drive somewhere :)

    I remembered some text file names I had on the desktop, so I searched the C drive for them, and found them in a temp sub-directory - along with my entire desktop :)

    So, give that a try - if nothing else try a shortcut application name you know you had on the desktop - it will of course come up with that same app name from it's install and app prefs, but it should also show up in your set aside desktop directory.

    I have had varying success recovering from this, the first time I could just create a new account with the same name and move my stuff over - I did try to find the last modified files and move them out of the way of login reading, in case they were corrupted. I first did a C drive chkdsk - had to schedule it for next boot and rebooted to do it right then - before making any file system changes.

    At least when you find your desktop files you can piece things back together even if you can't directly move them successfully en masse. You might want to duplicate them and save a copy before moving them back into the Users directory so that a corruption in them doesn't strike again and you have to go hunting for it again.

    IDK how Windows 10 is, but it was getting progressively harder to have an Administrator login show up in the logon page options, you might need to hunt around for that, or just "login as a different user" and enter Administrator and password there.

    Good luck :)
     
    Last edited: Apr 4, 2017
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  6. DukeCLR

    DukeCLR Notebook Deity

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    OK I will be sure to check that the next time.

    I just discovered that there was a failed install on April 1st, The thing is that I unplugged the night before, I'll try to update and see if that helps.

    I'm downloading an update now I'll search as soon as it gets done.
     
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  7. hmscott

    hmscott Notebook Nobel Laureate

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    Remember that this problem could be from a corrupted disk, so I would do a chkdsk before writing to that drive :)

    You could first try a boot time scheduled chkdsk to see if that fixes the login...

    Updated my first post.

    There seem to be a few Windows 10 specific corrupt user fix articles, here's one:

    How to fix a corrupt user profile in Windows 10
    http://www.techbout.com/fix-corrupt-user-profile-windows-10-9139/
     
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  8. DukeCLR

    DukeCLR Notebook Deity

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    The update fixed everything, what a relief. I will check the SSD for any problems, I just don't understand how a update could fail when the machine wasn't even plugged in.

    Thanks for the input guys.
     
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