Help with Quicken Back up

All of a sudden I can no longer backup my quicken file. I put a formatted DVD into my E drive and when I try to back up quicken it says unable to write to E drive. I have been backing up quicken the same way for 2 years, what can I do to try and fix the problem.

 

Sounds like you updated to Vista.

 

There's some possible answers here.

 

Have not updated to Vista

 

If you can backup to a location on your C: drive, perhaps your CD drive is having problems writing?

 

That appears to be the problem, how can I trouble shoot that?

 

Can you write CDs and/or DVDs using that drive via other programs?

Can you write to a CD (rather than a DVD) via the Quicken backup?

 

Yes I can Write cd's and dvd's on that drive using other programs and cannot backup quicken using cd or dvd.
Does this mean the software program I'm using to try and backup quicken is now faulty, what should I do?

 

What program are you using to backup Quicken?

 

It appears to be Veritas Record Now, it is the software that came with the Sony DRU500a drive I bought several years ago. Like I said i have been backing up quicken with the same system for a very long time. In quicken all I would do is click backup choose my drive and click ok. now that doesn't work. I'm certainly not that computer savy but I'm also not a total newbie. (well, maybe compared the people on this site I am.)

 

Quicken has an internal backup that can be performed ad-hoc and/or set to automatically backup at some user-determined interval. The backup location can be user-selected as well. Then all you have to do is offload that backup.

It may depend upon which version of Quicken you are using; however, in the version I have here, it is under FILE/BACKUP.

The issue with Quicken not being able to backup itself up showed up for me when I went to Vista, which is why I posted the original link.

What version of Quicken are you running? It's highly likely that an older version, say 2001 or so, might not understand a DVD drive; however, you should still be able to backup to a different location on your C: drive and then copy that backup to a CD or DVD using another program.

 

I have quicken 2006 deluxe. If you are talking about storing my data online with quicken, I don't feel secure with that.

 

No, I would not store my data online, either.

I save to another location on my C: drive and back that up.

I would expect that formatting a DVD would create an empty and unusable DVD, no?

 

I have tried, I saved the file to C drive, I don't back up my entire C drive, when i try to to back up just that quicken file I get an error message. I have been able to back up other files.

 

Perhaps another method of backups?

 

I have quicken 2006 deluxe and use a usb flash drive for quicken data file backup. If your computer has a memory card reader you could even use an sd memory card. Takes about 5 sec to do a backup. Much easier and faster than cd/dvd backup.
Don't rely on your C: drive for backup because if your drive goes dead you will have lost both your quicken data files and your backup info.

 

Thanks for everyone's input, I'll give your suggestions a try.

 

I backup to the C: drive, but take a weekly backup of the C: drive to an external USB drive.