Help with Windows Event Log

My laptop suddenly turns off while I play CSGO after about 40-50min. It isn't thermal throttling since temps are 75C-ish. It isn't an unsuccessful undervolt either. I played BFV Beta (much more resource intensive) with the same undervolt and everything was fine. I haven't tried any other games and it just started last week.

I have checked the Windows Event Viewer and here is the log if anyone can help me make sense of it. Any help is much appreciated!

 

Are you latest BIOS,MEI and EC update from HID?
Its better to contact @Donald@HIDevolution if the issue needs to be escalated.

 

If you should ever need tech support or warranty service, please understand that I am not a technician, so it would be better to contact our Tech Support Team by phone at 888-666-3418 Extension 3, between 9:00 AM and 5:00 PM Pacific Time, (011+1-562-485-6541 Extension 3, between 5 PM and 1 AM GMT when outside the Continental USA, including Alaska & Hawaii) Monday through Friday, by email at [email protected], or by Online Support Ticket at http://www.hidevolution.com/contacts/ (in the department dropdown menu select Zoltan S - Tech Support).

Please let me know if they don’t resolve your issue.

 

I haven't updated the BIOS and EC ever, it was v1.07.05 which I think was latest at the time and HIDevolution kindly updated it for me during my order. Since I did a clean install, I downloaded all the latest drivers from OEM websites (NVIDIA Graphics, Intel HD Graphics, Intel Wi-Fi, Intel Bluetooth, Intel Chipset, Intel RST) and others from Clevo's (MEI, Intel HID Event Filter, Fingerprint, Realtek LAN, Thunderbolt, Touchpad) and j95's modded Realtek Audio driver for Clevos.

I want to mention that I have CCC installed since KeyboardLED doesn't support per-key RGB keyboards yet and I can't stand the strong blue keyboard backlight that I can't even turn off after uninstalling CCC.

 

The embedded controller (EC) did not respond within the timeout. Obtain an upgraded bios. You could also run WhoCrashed v6.02 after next crash (read the log). Google the results.

 

Thanks for the tip but there aren't any crash dumps found. And I'll try contacting HIDevolution for any BIOS updates if available and see if they can set it up for me.