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    HijackThis log... please help

    Discussion in 'Windows OS and Software' started by frank3000, May 25, 2008.

  1. frank3000

    frank3000 Newbie

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    My computer has been acting very fishy lately.. it seems to lock up for like 30 seconds at a time, where when i click on anything, it just ignores it, or even changes the focus away from what im clicking on. The cpu and HDD usage are idle while its doing this, and for some reason, the keyboard input seems to work fine (no, it isn't my mouse thats messed up).. heres my hijackthis log:


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:25:27 PM, on 5/25/2008
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
    C:\Program Files\Turtle Beach\AudioAdvantageMicro\TBAA.exe
    C:\Program Files\RivaTuner v2.06\RivaTuner.exe
    C:\Windows\System32\rundll32.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Windows\system32\taskmgr.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Presario&pf=desktop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Presario&pf=desktop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Presario&pf=desktop
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O4 - HKLM\..\Run: [Turtle Beach Audio Advantage Micro] "C:\Program Files\Turtle Beach\AudioAdvantageMicro\TBAA.exe"
    O4 - HKLM\..\Run: [RivaTunerStartupDaemon] "C:\Program Files\RivaTuner v2.06\RivaTuner.exe" /S
    O4 - HKLM\..\Run: [RivaTuner] "C:\Program Files\RivaTuner v2.06\RivaTuner.exe" /T
    O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O13 - Gopher Prefix:
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - Winlogon Notify: avgwlntf - C:\Windows\SYSTEM32\avgwlntf.dll
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
    O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
    O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
    O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

    --
    End of file - 6591 bytes






    thanks so much for helping, i really appreciate it.
     
  2. ATG

    ATG 2x4 Super Moderator

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    In my opinion there is nothing suspicious in this log. This happend to me, in my case the problem was the hair of my cat, messing up with the laser/LED.
     
  3. frank3000

    frank3000 Newbie

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    it does the same **** no matter which mouse i use, unfortunately
     
  4. ttupa

    ttupa Tech Elitist NBR Reviewer

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    Do you know when it started happening? It doesn't look like there's anything real suspicious in that log. Have you tried scanning with AVG and AdAware? If it were me, I'd say reformat and start clean. Does this happen in Safe Mode? If not, try disabling some startup items/services to see what is causing it.
     
  5. Nocturnal310

    Nocturnal310 Notebook Virtuoso

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    Why is Vista highlighted? the truth is coming out.


    P.S: Did u install Vista sp1 via Windows update or Manual install?
     
  6. Leon

    Leon Notebook Deity

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    Vista is highlighted because it is a auto-link from NBR.
     
  7. Bart Simpson

    Bart Simpson Notebook Consultant

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    Remove this entry:
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)

    Close enough to malware for me.
     
  8. dtwn

    dtwn C'thulhu fhtagn

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    Words fail me :D :D :D :D :D :D :D :D :D :D :D


    Also, your Vista is also highlighted!!! :eek:


    Also, I don't think the Symantec file is the problem in this case, it seems to be a fairly common phenomena. Try fixing instead of deleting it I guess?
     
  9. bmwrob

    bmwrob Notebook Virtuoso

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  10. jin07

    jin07 Notebook Deity NBR Reviewer

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    Ran the log through a couple online HijackThis analyzers and they flagged these as dangerous or questionable:

    O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe

    (The first one popped up as questionable)

    O13 - Gopher Prefix: Dangerous This item adds a prefix "Gopher Prefix:" for every URL address you enter in the IE and redirects you to wrong address. Fix this item.

    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL Questionable It may be a trace of dangerous protocol hijacker or a legitimate item. Make some research about the name "skype4com" and file "C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL".

    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') Questionable Questionable item according to inner database
    File launcher.exe is related to various programs, including legitimate and malicious. So it is very...

    O1 - Hosts: ::1 localhost Questionable Do you want an URL address "localhost" to be redirected to "::1" when you type it? If not, then fix this



    Remember that HijackThis doesn't catch everything. It's best to also run the typical scans.
     
  11. ATG

    ATG 2x4 Super Moderator

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    According to this the launcher.exe is a backdoor/trojan but I have my doubts of how reliable is this site&info.
     
  12. Bart Simpson

    Bart Simpson Notebook Consultant

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    launcher.exe is not necessarily malware. On some computers, it could be used for launching programs from keyboard hotkeys.
     
  13. Nocturnal310

    Nocturnal310 Notebook Virtuoso

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    Pls check that any svchost.exe is NOT UNDER your username.

    All svchost.exe should be under Username 'System'