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    Identifying a Problem

    Discussion in 'Windows OS and Software' started by alexpre888, Oct 15, 2014.

  1. alexpre888

    alexpre888 Notebook Consultant

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    I've been having strange problems with my computer recently. here are the list of odd things that occured:

    - My Laptop's wireless adapter seems to shut down after sleep mode, usually "troubleshoot problem" fixes that. However, this never appears.
    - I tried to access regedit through start menu, but regedit never appears and my start menu is unclickable. If I try opening it through task manager, task manager will also be unclickable.
    - Uninstalling Softwares doesn't work, it just stays there saying "preparing to uninstall"
    - deleting files (especially avi files) take way to the long to the point where it feels like it isn't doing nothing
    - sometimes I can't open specific folders, places like music, videos, documents. computer restart tends to fix that, but it happens again on different other folders.
    - shutting down the computer takes quite a long time. (it has a hard time shutting down services), however it does boot up normally.

    I tried malwarebytes and AVG scanning if there are any malacious softwares on my PC....it found nothing. I did check disk and it made everything work...at least for a short while. The problem comes back eventually. I also did some disk defrag but nothing changed. Performance-wise the computer runs fine but the issue is those stated above. Does anyone know what is going on?
     
  2. alexhawker

    alexhawker Spent Gladiator

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    Sounds like your hard drive could be dying. You should be able to check for bad sectors with some free software (sorry, not sure what program). If the bad sectors house important OS data (the registry, or drivers), this could be causing some of these issues.

    One specific thought about the wifi - troubleshooting often just disables and re-enables the adapter, so you could try manually doing that and see if that works. (Go to my network places, click on change adapter settings, right click on the wireless adapter, select disable, then right click on it again and select enable.)
     
  3. radji

    radji Farewell, Solenya...

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    I've got the same issue with my M17x R2. For some reason the Intel adapters don't like sleep mode, or Windows does not reinitialize them properly after wake. I'd just as soon recommend you not put your system to sleep anyways. Just shut down when you're gonna be leaving it alone for more than an hour.
     
  4. StormJumper

    StormJumper Notebook Virtuoso

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    Sounds a like a no brainer question but what laptop are we talking about? And did you make sure you had all the right up to date drivers? And what O/S are you using?
     
  5. alexpre888

    alexpre888 Notebook Consultant

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    Windows 7 64-bit
    the Laptop is a barebones laptop based on the MSI GT70

    my signature tells you more. :p
     
  6. MrDJ

    MrDJ Notebook Nobel Laureate

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    download HD Tune from my link below and run a sector scan.

    i had only 2 bad sectors and it caused no end of problems.
     
  7. StormJumper

    StormJumper Notebook Virtuoso

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    Making sure no other wifi drivers are installed and the correct one is installed first thing to do. And then check Device manager to check to see if it is checked to power save for the wifi device and check your power management system to make sure it isn't putting the wifi to sleep when it goes to hibernation/sleep mode.

    Never mess with Regedit unless you know for fact what you doing is where you suppose to be at. Messing with Regedit is best left for someone with prior or working experiences with it to mess with it. This is the core system needs and messing with it can cause more problem then you expect to fix.

    Corrupted installer to begin with.....you will have to delete folder by itself and then reinstall again and uninstall the program and see if that works. But when uninstalling goes bad this is a corrupted in the O/S and eventually you will have to reinstall the O/S to fix the problem.

    This would mean corrupted uninstall system in the O/S and a complete O/S reinstall is only way to fix this problem.

    Means corrupted O/S....Clean REinstall...This time install the O/S and laptop drivers...and then test to make sure all is working before loading your other software. This way you insure where the problem is coming from.

    Bad O/S....unless you made some kinda customization in shutdown process this would indicate the system O/S conflict with software or hardware that isn't responding to the O/S shutdown commands.

    If Virus/Malware got past your A/V programs you will never find them....
     
  8. alexpre888

    alexpre888 Notebook Consultant

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    This happened out of nowhere and I never installed any software that would change my OS. As for Regedit, I only tried to do something else not related to the problem (I messed around with Regedit before, but it has nothing to do with the problem I am facing I can assure you). I only mention it because it is involved with the issue I am having. Anyways, I will try to check to see if there are any bad sectors, and If all else fails, then I will do a clean reinstall. AND if that fails...well....guess I gotta buy a new drive.