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    Ink Desktop runtime error

    Discussion in 'Windows OS and Software' started by 123456, Aug 20, 2007.

  1. 123456

    123456 Notebook Consultant

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    I'm trying to get Ink Desktop to install on my 64 bit Vista. After installing it, I get an error when I run it. See attached picture.
     

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    123456, Aug 20, 2007
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  2. The Forerunner

    The Forerunner Notebook Virtuoso

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    The Forerunner, Aug 20, 2007
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  3. 123456

    123456 Notebook Consultant

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    It didn't work. I have a new error now.
     

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    123456, Aug 20, 2007
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  4. The Forerunner

    The Forerunner Notebook Virtuoso

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    Try this:
    On the Start menu (Windows), click Run then in the run dialog box, enter regsvr32 msxml3.dll and click OK
     
    The Forerunner, Aug 20, 2007
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  5. 123456

    123456 Notebook Consultant

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    I get this.
     

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    123456, Aug 20, 2007
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  6. The Forerunner

    The Forerunner Notebook Virtuoso

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    Make sure you have all anti-virus off and are logged in as an administrator then try the last step again.
     
    The Forerunner, Aug 20, 2007
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  7. 123456

    123456 Notebook Consultant

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    Still the same thing. Oh well, I guess I really don't need to use it. Thanks for trying anyway.
     
    123456, Aug 20, 2007
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  8. The Forerunner

    The Forerunner Notebook Virtuoso

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    GRRRR. Well sorry :( I tried.
     
    The Forerunner, Aug 20, 2007
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  9. The Forerunner

    The Forerunner Notebook Virtuoso

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    Ok try this:
    Go to the Start menu thentype "cmd.exe" in the search text bar there.
    Right-click on CMD in the results list and select Run As Administrator then in that command prompt type "regsvr32 wmp.dll" .

    Edit: Also if that does not work follow the same steps but in the command prompt type "regsvr32 vbscript.dll "

    Last but not least disable uac and try again.
     
    The Forerunner, Aug 20, 2007
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  10. 123456

    123456 Notebook Consultant

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    Both of those registered properly but I still get the same error box. Maybe it just won't run on 64 bit.
     
    123456, Aug 21, 2007
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  11. 123456

    123456 Notebook Consultant

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    I did a clean install of 32bit and it worked perfectly. Then I did a clean install of 64bit and get the same error. So I guess it has problems with running in 64bit, ironic since it's a Microsoft product.
     
    123456, Aug 22, 2007
    #11