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    Keep getting BSOD after IDM failure. (error log)

    Discussion in 'Windows OS and Software' started by WhySoSerious, Mar 24, 2010.

  1. WhySoSerious

    WhySoSerious Notebook Consultant

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    I have just installed Windows 7 and Internet Download Manager, and it keeps giving me this error which lasts about 4 seconds and then gives me the BSOD.

    Heres the error log:


    Does anyone know what is wrong? and how I can fix it?

    Thanks.
     
  2. gerryf19

    gerryf19 I am the walrus

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    I wonder if it might be....IDM?

    Seriously, what you posted doesn't help much.

    The only useful piece of information:
    BCCode: d1

    means you have an irql not less than or equal error, which means a driver is making a bad call (the other error codes tell you where the call is going bad, but without debugging it doesn't mean anything useful).

    If you want a good answer, attach the dump file and let someone debug it....then you will at least have a good guess at what driver is at fault.

    the dump file is here:

    C:\Windows\Minidump\031410-27421-01.dmp
     
  3. WhySoSerious

    WhySoSerious Notebook Consultant

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    Sorry, i've attatched the file. Thanks.
     

    Attached Files:

  4. gerryf19

    gerryf19 I am the walrus

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    Your dump file is inconclusive. It is almost definitely a driver issue and what is occuring is a driver is causing something to be written to memory in a place that is not permitted--what driver is the issue.

    What version of IDM are you using? IDM did not support Windows 7 until 5.18 build 5, but there was an update to 5.18 build 8 at the end of January to solve several Windows 7 issues.

    What kind of laptop? Did this previously have an earlier version of Windows? Was it a clean install or upgrade? When you installed drivers, were they from a driver disk that originally came with the computer, or did you obtain Windows 7 specific drivers?
     
  5. WhySoSerious

    WhySoSerious Notebook Consultant

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    I'm using 5.18 build 8. I had this problem before and I reinstalled Windows 7 about a week ago because of this issue. But it just seemed to come back.

    Its an Asus X59SL, It was previously on Windows Vista HP. And I did a clean install. I didn't use the driver disc from Vista, most of them installed automatically via the internet, and the only drivers I manually downloaded were my touchpad driver and a ATK Hotkey driver. I have Deamon Tools (Windows 7 version) also.

    The specs are:

     
  6. gerryf19

    gerryf19 I am the walrus

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    Yes I saw the daemontools in the debug and had to think about it.

    Try this:

    Click START, type in the search box

    VERIFIER

    When the Driver Verifier Manager appears, choose CREATE STANDARD SETTINGS,

    click NEXT

    Choose AUTOMATICALLY SELECT DRIVERS BUILT FOR OLDER VERSIONS OF WINDOWS

    Click NEXT

    Report back
     
  7. Pirx

    Pirx Notebook Virtuoso

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    Well, as a first guess, I'd start with your network driver(s). If that's the culprit, great, if not, then there's lots of possibilities. A more detailed description of the circumstances under which the error occurs might be helpful. Another thing to try is to boot into safe mode with networking, and see if the error persists under that scenario.

    P.S.: Just saw Gerry's post. Agree, try his suggestion first.
     
  8. WhySoSerious

    WhySoSerious Notebook Consultant

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    This may have done it. I havn't had no BSOD's yet. I will let you know if I get any more.

    Thanks.
     
  9. gerryf19

    gerryf19 I am the walrus

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    Well, that should not have done anything--just tell you what drivers are bad.
     
  10. WhySoSerious

    WhySoSerious Notebook Consultant

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    Oh, I restarted and nothing came up. How do I find out which drivers are bad?
     
  11. gerryf19

    gerryf19 I am the walrus

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    Not "bad" but wrong versions. The above procedure should have listed any drivers intended for use with Vista (or God forbid, Windows XP)
     
  12. WhySoSerious

    WhySoSerious Notebook Consultant

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    Oh, I see. But how do I see the list of the drivers which may be in the wrong version?
     
  13. gerryf19

    gerryf19 I am the walrus

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    After this

    <BLOCKQUOTE>Choose AUTOMATICALLY SELECT DRIVERS BUILT FOR OLDER VERSIONS OF WINDOWS

    Click NEXT</BLOCKQUOTE>

    You will get a list of old drivers or you will be told there are none.


    YOu might also try UNSIGNED drivers in the above procedure
     
  14. WhySoSerious

    WhySoSerious Notebook Consultant

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    I get this:

    [​IMG]

    When I click finish, it says "no changes have been made."
     
  15. gerryf19

    gerryf19 I am the walrus

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    The only one I recognize is hotcore3.sys, which is part of Paragon Backup (do you have that installed?)

    The other two is have no clue what they are....what kind of laptop is this (make and model).

    fsusbexdisk.sys seems to be associated with malware on some sites but it is inconclusive. I cannot swear it is.

    libusb.sys I cannot find anything about.

    Both seem to be somewhat "usb" related, though, so they may not be malware.

    First thing I would do is search out these files, right click, and choose properties and find out more about them if I can.