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    Laptop constantly starting up to safe mode screen

    Discussion in 'Windows OS and Software' started by thomask, Apr 22, 2008.

  1. thomask

    thomask Notebook Guru

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    Hi, I have an HP 8710w. About 80% of the time I start it up it gives me that screen that asks me what mode I want to start windows into (I use XP btw), because it says it has recovered from an error. I always choose normal mode, and when wondows loads it gives me the usual error that my system has recovered from a serious error and do I want to send the data to microsoft. What could be wrong? I've already done a memory and hard drive diagnostic at that menu you press F10 at to enter.

    Regards
    Thomas
     
    thomask, Apr 22, 2008
    #1
  2. kvehh

    kvehh Notebook Consultant

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    is your hp support to run xp? does it have all the driver that needs? u might want to reinstall
     
    kvehh, Apr 22, 2008
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  3. thomask

    thomask Notebook Guru

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    already reinstalled the entire operating system
     
    thomask, Apr 22, 2008
    #3
  4. flipfire

    flipfire Moderately Boss

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    cleaned your registry?
     
    flipfire, Apr 22, 2008
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  5. deputy963

    deputy963 Notebook Evangelist

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    I've seen this happen from a damaged user profile. Create a new one and try it.
     
    deputy963, Apr 23, 2008
    #5
  6. thomask

    thomask Notebook Guru

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    how do i clean the registry and also how do i create a new user profile?
     
    thomask, Apr 23, 2008
    #6