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    Latest V64 updates (jan 8/9) causing problems

    Discussion in 'Windows OS and Software' started by PeterWeb, Jan 9, 2008.

  1. PeterWeb

    PeterWeb Notebook Enthusiast

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    In case it helps anyone else:

    My Vista64 Ultimate notebook (Asus G2S, Core Due 2.2GHz, 2GB RAM) was behaving perfectly until I installed today's recommended updates from M$ - the new installer, reliability update and also KB943302, plus a couple of lesser, older ones including a bluetooth driver (optional update).

    The install process itself was dodgy - during the shutdown part of its restart, it stayed at the "Installing updates" screen for 20+ minutes and then moved to "Shutting down" for at least another 20-40 minutes before I finally lost patience and did a hard power off.

    On restart, it spent 10-20 minutes at "Configuring updates" but did eventually return to a logon screen. But I found that mouse and touchpad actions were "freezing" for a split second every few seconds. Just in case, I did a bluetooth mouse remove/re-add, but that changed nothing.

    I noticed that a process called bthud(something).exe was running in task manager, description "Bluetooth device uninstall". Not sure what that was about because the next thing happened before I could research further.

    A few minutes into the session it spontaneously went into shutdown, and has been at "shutting down" ever since. I'm being even more patient this time - at least an hour and counting. At this point, I have no idea whether I'll eventually get joy, or just end up having to system restore, or worse.

    These are small updates, hardly SP1 RC or anything!

    Be careful out there.
     
  2. PeterWeb

    PeterWeb Notebook Enthusiast

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    Update: After forcing power-off on the above after a couple of hours, Vista rebooted ok (no mouse problems either), and showed me that Update 943899 -- the "reliability" update -- had failed its install.

    So I restarted that update's install from scratch, and I am now at the "Windows is shutting down" stage again. Just over an hour and waiting...

    It could be that the patch will come up fine if I force power-off, i.e. the shutdown problem is novel and unrelated. But it's more likely they are related, and shutdown will never happen, and the patch will never fully install unless shutdown happens. Catch-22.

    Sigh.
     
  3. imzomnia

    imzomnia Notebook Evangelist

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    You can remove the updates. I have no problem with the latest updates. Everything is working fine.
     
  4. PeterWeb

    PeterWeb Notebook Enthusiast

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    Conclusion:

    After forcing poweroff during the second patch-install attempt, and restarting, the reliability update was installed successfully, but the ghastly hesitation was back. And the Flash drives weren't showing up - no SD card etc.

    I tried stopping lots of services and processes to isolate the cause (nothing was explicitly showing much CPU usage in Task Manager), yet the CPU was bouncing around at 30-60% most of the time.

    Tweaking the processes had no effect to speak of. So I finally shutdown (same long delay issue, forced it off). And on reboot, all is well -- the update is still in and everything is behaving as it should. I haven't yet attempted a shutdown to see if the delay is still there, but I now regard that as no more than a nuisance, i.e. sortable in time.

    Thanks for your comment ImZomnia. One hopes that lots of people had no problems (what are your system specs?).

    Hopefully this thread will aid those any who strike whatever it is that sent it awry on my system.
     
  5. cvx5832

    cvx5832 Notebook Evangelist

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    Peter, another x64 user just chiming in. Installed updates, no problems so far.

    Regards,
    Paolo
     
  6. ttupa

    ttupa Tech Elitist NBR Reviewer

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    Same here as well, no problems with those updates.
     
  7. Raven322

    Raven322 Notebook Evangelist

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    same here. no problems
     
  8. PeterWeb

    PeterWeb Notebook Enthusiast

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    Final report for the sake of completeness: shutdown succeeded normally after the second reboot after the reliability update reported as installing ok (i.e. on the second attempt). So operations normal now.
     
  9. ttupa

    ttupa Tech Elitist NBR Reviewer

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    Good to hear that things are somewhat back to normal!
     
  10. Patrick Y.

    Patrick Y. Go Newbs! NBR Reviewer

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    No problems here.
     
  11. P_Schneider

    P_Schneider Notebook Consultant

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    That just aint right...

    btw, I've had no problems with the updates.
     
  12. Knightendo

    Knightendo Notebook Consultant

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    I just installed Vista 64 with lastest updates and everything is working fine..
     
  13. Bigs

    Bigs Notebook Enthusiast

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    I had the same problem on my G1S Vista Ultimate x86. Got fed up and reformatted - installing x64 Ultimate. Haven't had a repeat of the issue.